Remote Financial Benefits Advisor

AIL•Boise, ID
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking motivated, professional, and relationship-focused individuals to join our virtual team as Remote Financial Benefits Advisors. In this role, you'll connect with working families, veterans, labor union members, credit union members, and eligible association members to discuss available life, accident, and supplemental health insurance benefits. Through scheduled Zoom and phone appointments, you'll help clients understand their options, identify coverage needs, answer questions, and make informed decisions about protecting their families. This position combines client service, insurance benefits education, relationship management, and consultative insurance sales. No previous insurance experience is required to apply. We provide training, licensing guidance, mentorship, and ongoing professional development. This is a client-facing insurance sales and service position, not an hourly financial-services administrative role or a fee-based financial planning position.

Requirements

  • Be at least 18 years old.
  • Be physically located within an eligible U.S. location.
  • Be legally authorized to work in the United States.
  • Have reliable computer equipment and high-speed internet.
  • Have webcam and microphone capability.
  • Maintain a quiet, professional home workspace.
  • Be comfortable conducting Zoom and phone consultations.
  • Demonstrate professional communication and client-service skills.
  • Be willing to participate in required training.
  • Understand the commission-only compensation structure.
  • Be comfortable performing client-facing insurance sales responsibilities.
  • Hold or be willing and able to obtain the appropriate state Life & Health Insurance License.
  • Be able to complete applicable licensing and background requirements.

Nice To Haves

  • Experience in customer service, sales, banking, insurance, retail, hospitality, healthcare, education, financial services, administration, or account management can be helpful but is not required.

Responsibilities

  • Contact prospective clients using company-provided leads.
  • Schedule and conduct virtual Zoom and phone appointments.
  • Build professional relationships through clear, respectful communication.
  • Ask questions to understand each client's priorities and financial-protection needs.
  • Conduct client-focused insurance needs reviews.
  • Explain available life, accident, and supplemental health insurance options.
  • Answer questions about policy features and coverage.
  • Provide appropriate, needs-based insurance recommendations once licensed.
  • Help eligible clients complete electronic applications and enrollment documentation.
  • Maintain consistent communication with prospective and existing clients.
  • Follow up regarding benefit information and coverage decisions.
  • Provide professional support during the enrollment process.
  • Explain applicable next steps after enrollment.
  • Assist with policy reviews and appropriate service requests.
  • Help clients navigate beneficiary information and coverage updates.
  • Direct clients to appropriate resources for claims-related assistance.
  • Maintain accurate digital records and appointment schedules.
  • Follow applicable company procedures and state insurance regulations.
  • Participate in virtual onboarding and insurance product training.
  • Attend applicable coaching sessions and team meetings.
  • Strengthen client-service and consultative sales skills.
  • Develop confidence in virtual presentations.
  • Learn electronic enrollment and client-management systems.
  • Participate in continuing education and professional-development opportunities.

Benefits

  • Medical insurance premium reimbursement opportunities
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Renewal and residual income opportunities
  • OPEIU Local 277 representation where applicable
  • Professional coaching and mentorship
  • Leadership-development programs
  • Virtual business technology
  • Performance recognition and incentive travel
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