Remote Family Coverage Advisor | Entry Level

AIL•Lincoln, NE

1d•Remote

About The Position

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to be at least 18 years of age and legally eligible to work in the United States, provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace, complete required training and participate in virtual meetings, obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities, and complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have reliable high-speed internet
Have access to a reliable computer or laptop
Have dependable phone capability
Have a working microphone or headset
Maintain a quiet and professional calling environment
Be comfortable making frequent outbound calls
Communicate clearly and professionally
Be comfortable learning online scheduling systems
Maintain accurate candidate records
Be dependable with follow-up
Be comfortable working toward appointment and activity goals
Reliable computer or laptop
Reliable high-speed internet
Dependable phone connection
Working microphone or headset
Webcam capability when required
Quiet workspace for professional calls
Basic computer skills
Ability to navigate multiple online systems
Friendly and confident on the phone
Comfortable initiating conversations
A strong verbal communicator
Professional and courteous
Organized
Detail-oriented
Comfortable with frequent outbound calling
Persistent without being pushy
Consistent with follow-up
Self-motivated
Dependable
Personally accountable
Comfortable working independently
Able to manage multiple candidate follow-ups
Comfortable working toward activity goals
Quick to learn technology
Accurate with notes and documentation
Positive when dealing with unanswered calls
Coachable and receptive to feedback
Self-motivated
Coachable
Comfortable working independently
Interested in a performance-based career with opportunities for professional growth and advancement.

Nice To Haves

Previous recruiting or appointment-setting experience
Previous experience in appointment setting, customer service, recruiting, call centers, reception, administrative support, scheduling, lead follow-up, inside sales, client services, staffing, talent acquisition, hospitality, retail, front desk, office administration
Returning to the workforce
Transitioning out of retail
Moving from hospitality into remote work
Looking to gain recruiting experience
Interested in talent acquisition
Experienced in customer service
Comfortable with phone-based work
Looking for an entry-level remote opportunity
Interested in developing professional communication skills

Responsibilities

Make outbound calls to candidates who have already applied or expressed interest
Introduce yourself in a friendly and professional manner
Confirm the applicant is still interested in learning more
Explain basic scheduling and interview-process information
Help candidates select available appointment times
Schedule career overviews and interviews
Confirm upcoming appointments
Send reminders when appropriate
Follow up with applicants who haven’t completed the next step
Reconnect with candidates who missed an appointment
Assist with rescheduling
Communicate through phone, email, and text when appropriate
Maintain accurate notes from candidate conversations
Record call outcomes
Update applicant statuses
Maintain organized follow-up lists
Keep recruiting calendars current
Collaborate with recruiters and hiring managers
Turn Conversations Into Booked Appointments
Connect with prospective candidates who have already applied or expressed interest in learning about one of our career opportunities, confirm their interest, schedule their next step, and follow up when needed.
Help keep our recruiting pipeline active and organized.
Make frequent calls throughout your work period
Speak with many different people
Move efficiently between conversations
Leave professional voicemails
Follow up repeatedly when appropriate
Handle unanswered calls
Hear “not interested” and moving on professionally
Maintain a positive tone throughout the day
Work toward daily activity and appointment goals
Improve candidate communication
Increase completed appointments
Reduce missed interviews
Keep applicants engaged
Keep recruiting calendars organized
Support recruiters and hiring managers
Create a smoother candidate experience
Keep the recruiting pipeline moving