REMOTE | Weekly Pay | Training Provided

Globe Life AIL - Lisa Russel•Columbia, SC

2d•Remote

About The Position

AO, a proud member of the Globe Life family, is seeking motivated individuals to join our team as Remote Customer Service Representatives / Client Benefits Representatives. In this fully remote position, you'll meet with clients virtually, provide exceptional customer service, explain benefit options, and help working families make informed decisions to protect their financial future. Whether you're beginning your career or looking for a new opportunity, we'll provide the training, mentorship, and support you need to succeed. No previous insurance experience is required. Comprehensive training is provided.

Requirements

Strong communication and interpersonal skills.
Customer-focused mindset with a passion for helping others.
Self-motivated, dependable, and goal-oriented.
Comfortable working independently while collaborating with a remote team.
Basic computer proficiency and reliable high-speed internet.
Positive attitude with a willingness to learn and grow.

Nice To Haves

Experience in customer service, retail, healthcare, hospitality, banking, education, military, administration, or sales is helpful—but not required.

Responsibilities

Meet with clients virtually using Zoom.
Provide exceptional customer service and client support.
Answer questions and explain life, accident, and supplemental health benefit options.
Guide clients through the enrollment process.
Build long-term client relationships through trust and professionalism.
Maintain accurate client records and follow-up documentation.
Participate in weekly coaching, leadership development, and ongoing virtual training.