Remote Client Support Specialist

Traveling with Tasha•Dallas, TX
•Remote

About The Position

The Remote Client Support Specialist assists with travel planning coordination and client communication, serving as a primary point of contact for clients before, during, and after travel. The role involves answering questions, coordinating travel arrangements, and maintaining organized travel details. It is a remote, independent contractor opportunity with flexible hours, intended for someone who enjoys building relationships, communicating clearly, and helping clients create meaningful travel experiences. Prior travel or customer service experience is helpful but not required. Candidates must be authorized to work in their country of residence.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to stay organized and manage multiple client requests.
  • Comfort working independently in a remote environment.
  • Attention to detail and a problem-solving mindset.
  • Basic computer and internet navigation skills.
  • Authorization to work in the candidate’s country of residence.

Nice To Haves

  • Customer service, hospitality, or travel experience is a plus but is not required.
  • Interest in travel, hospitality, or event planning.
  • Enjoy helping others and creating positive experiences.
  • Self-motivated and dependable.
  • Interested in a flexible opportunity that can grow over time.

Responsibilities

  • Serve as a main point of contact for client communication via email, phone, and messaging.
  • Assist clients with planning and organizing travel arrangements, including accommodations, cruises, and vacation packages.
  • Respond to inquiries with accurate, timely, and helpful information.
  • Support reservation coordination, confirmations, and itinerary updates.
  • Research destinations, resorts, and travel options to match client preferences.
  • Maintain organized records of client details and bookings.
  • Provide pre-travel guidance and follow-up support after trips.
  • Collaborate with suppliers and booking platforms to ensure accuracy and quality service.

Benefits

  • Flexible remote schedule and hours.
  • Access to training, tools, and ongoing mentorship.
  • Supportive team environment.
  • Opportunity to build professional skills in customer relations and travel planning.
  • Performance-based earning potential with no cap.
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