Fully Remote Client Support Specialist

AIL•Harrisburg, PA
•$80,000 - $100,000•Remote

About The Position

AO Globe Life is hiring a fully remote Client Support Specialist to support clients exploring supplemental benefits. The role is suited to people interested in a service-focused, people-first career, including new or upcoming graduates in business, marketing, or communications. The company provides training, mentorship, licensing guidance, and ongoing professional development; no prior insurance experience is required. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must complete applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense, and obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities. Licensing requirements, fees, compensation, and contractor terms may vary by state. The position is fully remote and offers flexible scheduling. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. The opportunity is intended for self-motivated, coachable people who can work independently and are interested in professional growth and advancement.

Requirements

  • Be at least 18 years of age and legally eligible to work in the United States.
  • Be comfortable in virtual meetings and using digital tools.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Have a self-starter mindset and strong organizational skills.
  • Have strong communication and interpersonal skills.
  • Be self-motivated, coachable, and comfortable working independently.

Nice To Haves

  • Customer service or consultative experience is preferred but not required.
  • Interest in helping others and supporting a mission-driven company.
  • Interest in a performance-based career with opportunities for professional growth and advancement.
  • New or upcoming graduates in business, marketing, or communications may find the opportunity well suited to them.

Responsibilities

  • Cultivate long-term client relationships.
  • Meet with clients virtually over Zoom to discuss their needs.
  • Guide individuals and families through personalized supplemental benefit options.
  • Participate in continued mentorship and team development.
  • Maintain organized, accurate digital records and follow-up communication.
  • Prioritize high-quality, client-focused interactions.
  • Support clients throughout the enrollment process with clarity and professionalism.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.

Benefits

  • Collaborative, people-first team environment.
  • Inbound client interest; no cold outreach.
  • Path into leadership.
  • Opportunities for renewal-based income growth.
  • 3% equity opportunity for eligible team members.
  • Flexible scheduling.
  • Monthly and quarterly bonuses.
  • Weekly, performance-based earnings.
  • Full training and licensing guidance provided.
  • Mentorship and ongoing professional development provided.
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