Remote Benefits Professional | Flexible Career

AIL • Fargo, ND

6d • Remote

About The Position

AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Benefits Specialists. In this role, you'll connect with working families, veterans, union members, and other eligible clients who have requested information about available benefits. You'll help them understand their options, answer questions, assist with enrollment, and provide ongoing client support. Previous insurance experience is not required, as the company provides structured training, mentorship, licensing guidance, and ongoing professional development.

Requirements

• Be at least 18 years of age.
• Be physically located within the United States.
• Be legally authorized to work in the United States.
• Have access to a reliable computer or laptop.
• Maintain reliable high-speed internet.
• Have webcam and microphone capability.
• Maintain a quiet, professional workspace.
• Be comfortable using Zoom and web-based technology.
• Be willing to complete required training.
• Be willing and able to obtain the appropriate state Life & Health Insurance License.
• An excellent communicator and active listener.
• Friendly, professional, and comfortable working with people.
• Customer-focused and service-oriented.
• Self-motivated and accountable.
• Goal-oriented and performance-driven.
• Organized with strong time-management skills.
• Adaptable and comfortable learning new systems.
• A confident problem solver.
• Comfortable working independently from home.
• Comfortable communicating through Zoom and phone.
• Coachable and receptive to feedback.
• Interested in long-term professional and financial growth.

Nice To Haves

• Previous insurance experience is not required.
• Experience in customer service, healthcare, hospitality, retail, banking, education, administration, call centers, military service, financial services, client relations, or sales can transfer well to this opportunity.

Responsibilities

• Connect with individuals who have requested benefit information.
• Ask questions to understand each client's needs and priorities.
• Build professional, long-term relationships.
• Deliver a positive and personalized client experience.
• Explain available life, accident, and supplemental health insurance options.
• Answer questions regarding benefits and coverage.
• Help clients understand available solutions.
• Recommend appropriate options based on individual needs.
• Guide eligible clients through applications and enrollment.
• Complete required documentation accurately.
• Assist existing clients with policy-service needs.
• Conduct policy reviews.
• Help with beneficiary updates.
• Answer policy and coverage questions.
• Provide appropriate claims-related guidance and support.
• Maintain accurate digital records.
• Follow applicable company procedures and state insurance requirements.

Benefits

• Weekly commission payments
• Performance-based bonuses
• Uncapped personal production potential
• Renewal income
• Long-term residual income opportunities
• Leadership compensation as you advance
• Additional performance incentives
• Medical insurance premium reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Union representation where applicable
• Professional coaching and mentorship
• Leadership development programs
• Modern virtual business technology and resources
• Company-sponsored incentive travel
• Leadership conventions and conferences
• Performance bonuses
• Recognition programs
• Achievement awards
• Team-building events
• Advanced professional-development opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed