Remote Benefits Consultant | Flexible Schedule

AIL•Orlando, FL

1d•Remote

About The Position

Globe Life AO is expanding its virtual team and seeking motivated, people-focused individuals to join us as Remote Client Success Coordinators. This is an entry-level, work-from-home opportunity that offers flexibility, professional development, and the ability to build long-term income. You'll work virtually with individuals and families who have requested information about available benefits, helping them understand their options, answering questions, assisting with enrollment, and providing continued client support. No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.

Requirements

Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Have access to a reliable computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable using Zoom and web-based applications
Be willing to complete required training
Be willing and able to obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Self-motivated and accountable
Organized with strong time-management skills
Comfortable learning new technology
Able to work independently from home
Comfortable collaborating with a virtual team
Goal-oriented and motivated by performance
Coachable and receptive to feedback
Interested in developing professionally

Nice To Haves

Experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, or sales can be helpful—but is not required.

Responsibilities

Connect with individuals who have requested information about available benefits.
Listen to each client's questions, needs, and priorities.
Provide a friendly, professional virtual experience.
Build relationships through consistent communication and follow-up.
Explain available life, accident, and supplemental health insurance options.
Answer questions about benefits and coverage.
Help clients understand available choices.
Recommend appropriate solutions based on individual needs.
Guide eligible clients through applications and enrollment.
Assist with required documentation.
Conduct policy reviews.
Assist with beneficiary updates.
Respond to policy and coverage questions.
Provide continued client follow-up.
Maintain accurate digital records.
Manage appointments and schedules.
Follow applicable company procedures and state insurance requirements.