Remote Benefits Enrollment Associate

AIL • Jackson, MS

1d • Remote

About The Position

AO Globe Life is seeking motivated, service-oriented individuals to join our growing virtual team as Remote Benefits Enrollment Associates. In this role, you'll help working families, veterans, labor union members, credit union members, and other eligible clients understand available life, accident, and supplemental health insurance products. Through virtual Zoom and phone consultations, you'll learn about clients' needs, explain insurance coverage options, recommend suitable solutions once appropriately licensed, assist with electronic enrollment, and provide continued client support. This opportunity combines customer service, benefits education, relationship management, and consultative insurance sales. No previous insurance experience is required to apply. We provide virtual training, licensing guidance, ongoing mentorship, and professional-development resources.

Requirements

• Be at least 18 years old.
• Reside within an eligible U.S. location.
• Be legally authorized to work in the United States.
• Have access to a dependable computer or laptop.
• Maintain reliable high-speed internet.
• Have webcam and microphone capability.
• Maintain a professional home workspace.
• Be comfortable conducting Zoom and phone appointments.
• Be willing to complete required training.
• Be comfortable with consultative insurance sales.
• Understand the commission-only compensation structure.
• Hold or be willing and able to obtain the required state Life & Health Insurance License.
• Meet applicable licensing and background requirements.

Nice To Haves

• Experience in customer service, retail, hospitality, healthcare, banking, education, administration, military service, call centers, client relations, or sales may be helpful but is not required.

Responsibilities

• Contact company-provided prospective clients.
• Schedule and conduct Zoom and phone appointments.
• Listen carefully to individual and family protection needs.
• Explain the benefit consultation process.
• Build professional client relationships.
• Answer general questions clearly and respectfully.
• Maintain accurate appointment information.
• Provide consistent communication and follow-up.
• Explain available life insurance products.
• Review accident and supplemental health insurance options.
• Conduct needs-based benefit consultations.
• Help clients understand coverage features and choices.
• Recommend suitable insurance solutions.
• Answer questions about applications and enrollment.
• Assist eligible clients with electronic applications.
• Complete required documentation.
• Follow applicable state insurance regulations and company procedures.
• Follow up with clients after enrollment.
• Respond to general policy-service questions.
• Assist with applicable policy reviews.
• Help clients navigate beneficiary update requests.
• Direct clients to appropriate claims-support resources.
• Maintain accurate digital client records.
• Build lasting relationships through dependable service.

Benefits

• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Professional mentorship
• Leadership-development programs
• Union representation where applicable
• Digital business tools
• Performance recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed