Benefits Enrollment Production Associate

NFP Corp•New York, NY

4d•Hybrid

About The Position

The Production Associate supports the production and delivery of personalized enrollment communications for Individual Disability Insurance (IDI) and Long-Term Care (LTC) programs. The role works with participant data and approved communications to create accurate print and digital materials, perform quality checks, and coordinate production and distribution with internal teams and external vendors. Success in this position requires exceptional attention to detail, strong organizational and problem-solving skills, comfort working with data and technology, and the ability to manage multiple time-sensitive projects simultaneously.

Requirements

Experience using Microsoft Office Suite
Proficiency with Adobe PDF
Strong organizational and time-management skills with the ability to manage multiple projects and deadlines.
Analytical and problem-solving skills with the ability to identify discrepancies and determine appropriate next steps.
Effective written and verbal communication skills, including coordination with internal teams and external vendors.
Flexibility and willingness to adapt to changing client requirements, timelines, and business priorities.
Ability to work from the Long Island office as needed based on business and operational requirements.
High School Diploma or GED Required.
Administrative, data management, communication, or project coordination skills.

Nice To Haves

Working knowledge of Microsoft Excel and Word mail merge a plus.
Strong attention to detail with the ability to accurately manage large volumes of data and personalized materials.
Bachelor’s Degree preferred.
Experience in employee benefits, insurance, enrollment, or a related industry is a plus.

Responsibilities

Execute customized print and digital enrollment campaigns for IDI and LTC programs in accordance with client requirements and established production timelines.
Prepare production files and supporting materials for internal processing and external vendors.
Perform detailed quality assurance reviews throughout the production process to ensure the accuracy, completeness, and consistency of client communications.
Coordinate with external print, mailing, fulfillment, and other production vendors to ensure jobs are executed according to specifications and deadlines.
Support onsite production and mailing activities, including printing, assembly, mailing preparation, and fulfillment.
Maintain production resources, supplies, and operational trackers, and coordinate temporary staffing needs as required.
Support process improvements, documentation, and additional projects based on business needs.