Remote Appointment Setter / Phone Booker | Recruiting & Scheduling

AIL•Columbus, GA

2d•Remote

About The Position

We’re expanding our virtual recruiting team and looking for motivated professionals to join us as Remote Appointment Setters / Phone Bookers. In this role, you’ll connect with prospective candidates who have already applied or expressed interest in learning more about our career opportunities, confirm their interest, schedule the appropriate next step, and provide consistent follow-up throughout the interview process. Your role is simple, but your impact is significant: Connect → Engage → Schedule → Confirm → Follow Up → Help Candidates Show Up. You’ll help turn online applications into real conversations and scheduled interviews while creating a positive first impression for our recruiting team. No previous recruiting or appointment-setting experience is required. Training and ongoing coaching are provided.

Requirements

Reliable computer or laptop
Reliable high-speed internet
Dependable phone capability
Working microphone or headset
Webcam capability when required
Quiet environment for professional phone calls
Basic computer skills
Comfort using web-based tools
Ability to navigate multiple systems
Be at least 18 years of age
Be physically located within the United States
Be legally authorized to work in the United States
Maintain a quiet and professional calling environment
Be comfortable making frequent outbound calls
Be comfortable using online scheduling systems
Communicate clearly through phone, email, and text
Maintain accurate candidate records
Be reliable with follow-up
Be comfortable working toward appointment and activity goals

Nice To Haves

Previous recruiting, scheduling, call-center, or appointment-setting experience can be helpful—but is not required.
Appointment Setting
Recruiting
Talent Acquisition
Customer Service
Scheduling
Call Centers
Administrative Support
Reception
Customer Care
Inside Sales
Telemarketing
Lead Follow-Up
Client Relations
Staffing
Healthcare Scheduling
Hospitality
Retail
Sales Support

Responsibilities

Contacting newly interested applicants
Confirming they still want to learn more
Helping them understand the next step
Scheduling interviews and career overviews
Confirming appointment details
Reminding candidates about upcoming appointments
Following up with candidates who have not yet scheduled
Reconnecting with applicants who missed an appointment
Helping interested candidates reschedule
Keeping candidate records and calendars organized
Make outbound calls to candidates who have already applied or responded to a recruiting opportunity
Introduce yourself professionally
Confirm candidate interest
Create a positive and helpful first impression
Explain basic recruiting and scheduling steps
Encourage qualified interested candidates to complete the next step
Answer general process and scheduling questions
Follow up consistently
Help candidates navigate scheduling links
Redirect detailed job-specific questions to the appropriate recruiter or hiring manager
Scheduling virtual interviews
Scheduling career overviews
Helping applicants select available times
Confirming appointment dates
Confirming appointment times
Sending or coordinating scheduling links
Providing basic virtual-attendance instructions
Sending reminders when appropriate
Monitoring upcoming appointments
Rescheduling missed candidates
Keeping interview calendars organized
Identifying candidates who still need to take action
Helping reduce missed interviews
Maintain accurate candidate notes
Record call outcomes
Update candidate statuses
Track outreach attempts
Maintain scheduling records
Identify candidates requiring follow-up
Maintain organized callback lists
Update applicant contact information when needed
Track scheduled, confirmed, missed, and rescheduled appointments
Communicate through phone, email, and text when appropriate
Collaborate with recruiters
Coordinate with hiring managers
Maintain accurate digital candidate records