REMOTE Phone Booker / Appointment Scheduler

AIL•Columbus, OH

2d•Remote

About The Position

We are seeking motivated individuals to join our expanding virtual recruiting team as Remote Phone Bookers / Appointment Schedulers. In this role, you will connect with prospective candidates who have already applied or expressed interest in career opportunities. Your primary responsibilities will include confirming their interest, scheduling their next steps, and following up as needed. This role is crucial for keeping our recruiting pipeline active and organized by helping interested applicants successfully move through the scheduling process. No prior recruiting or appointment-setting experience is necessary, as comprehensive training and ongoing coaching are provided. This is a 100% remote position with flexible scheduling opportunities.

Requirements

Be at least 18 years of age.
Be physically located within the United States.
Be legally authorized to work in the United States.
Have reliable high-speed internet.
Have access to a reliable computer or laptop.
Have dependable phone capability.
Have a working microphone or headset.
Maintain a quiet and professional calling environment.
Be comfortable making frequent outbound calls.
Communicate clearly and professionally.
Be comfortable learning online scheduling systems.
Maintain accurate candidate records.
Be dependable with follow-up.
Be comfortable working toward appointment and activity goals.
Friendly and confident on the phone.
Comfortable initiating conversations.
A strong verbal communicator.
Professional and courteous.
Organized.
Detail-oriented.
Persistent without being pushy.
Consistent with follow-up.
Self-motivated.
Dependable.
Personally accountable.
Comfortable working independently.
Able to manage multiple candidate follow-ups.
Comfortable working toward activity goals.
Quick to learn technology.
Accurate with notes and documentation.
Positive when dealing with unanswered calls.
Coachable and receptive to feedback.

Nice To Haves

Previous experience in recruiting, appointment setting, or call centers.
Experience in Appointment Setting, Customer Service, Recruiting, Call Centers, Reception, Administrative Support, Scheduling, Lead Follow-Up, Inside Sales, Client Services, Staffing, Talent Acquisition, Hospitality, Retail, Front Desk, Office Administration.

Responsibilities

Make outbound calls to candidates who have already applied or expressed interest.
Introduce yourself in a friendly and professional manner.
Confirm the applicant is still interested in learning more.
Explain basic scheduling and interview-process information.
Help candidates select available appointment times.
Schedule career overviews and interviews.
Confirm upcoming appointments.
Send reminders when appropriate.
Follow up with applicants who haven’t completed the next step.
Reconnect with candidates who missed an appointment.
Assist with rescheduling.
Communicate through phone, email, and text when appropriate.
Maintain accurate notes from candidate conversations.
Record call outcomes.
Update applicant statuses.
Maintain organized follow-up lists.
Keep recruiting calendars current.
Collaborate with recruiters and hiring managers.