Remodeling Specialist

ON TOP OF THE WORLD COMMUNITIES LLC•Ocala, FL

2d•Onsite

About The Position

Uses specialized knowledge to oversee residential construction remodeling projects from start to finish. Ensures complete familiarity with the plans and specifications for assigned projects and is involved in change orders that may be requested, as well as the permitting process and final inspection. Secures and hires subcontractors as needed, overseeing their work and ensuring compliance with safety regulations. Responsible for the conceptual design development and all required construction documentation needed to effectively communicate information to customers. Performs accurate on-site field measuring for each project with accuracy and speed to effectively design and estimate assigned projects. Interacts directly with clients during and after the sales process. Provides excellent customer service by assisting customers in selecting Design Studio materials and merchandise in a friendly and professional manner. Conducts cost estimating and project planning. Quotes projects and writes proposals. Develops relationships with clients that lead to positive testimonials as well as future referral business. Maintains in-depth knowledge of design and industry trends. Ensures customer satisfaction by demonstrating product and project expertise, providing follow-through as needed. May work occasional weekends as needed. Performs all duties in adherence to Company standards. Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices. Maintains a positive and professional demeanor toward all residents, visitors and co-workers. Performs other duties as assigned.

Requirements

High School Diploma or equivalent required
3+ years of outside sales experience required
2+ years of remodeling, home building, or construction experience required
Previous experience selling in the residential home remodeling industry required
Must be able to read, write and understand English with excellent written and verbal business communication, presentation, and listening skills
Computer skills, including Microsoft Office, required
Proven professional selling and closing skills
Ability to measure rooms and draw rough plans for designers
Must be highly organized, able to multitask, and have a strong attention to detail
Ability to promptly respond to inquiries, effectively listen to client needs, and provide exceptional client service at all times
Ability to articulate and sell the design-build process
Strong interpersonal skills
Emotional intelligence
Honesty and integrity
Team builder and team player
Self-motivated and reliable
Strong work ethic
Commitment to diversity, equity and inclusion
A valid Florida Drivers License with acceptable driving history is required

Responsibilities

Oversee residential construction remodeling projects from start to finish.
Ensure complete familiarity with project plans and specifications.
Manage change orders and the permitting process.
Secure and hire subcontractors, overseeing their work and ensuring compliance with safety regulations.
Perform conceptual design development and create construction documentation.
Conduct accurate on-site field measuring for design and estimation.
Interact directly with clients during and after the sales process.
Assist customers in selecting Design Studio materials and merchandise.
Conduct cost estimating and project planning.
Quote projects and write proposals.
Develop client relationships for testimonials and referrals.
Maintain in-depth knowledge of design and industry trends.
Ensure customer satisfaction through product and project expertise.
Maintain a safe working environment.
Maintain a positive and professional demeanor.