Remittance Analyst

athenahealth•Belfast, ME

1d•$28,000 - $48,000•Hybrid

About The Position

The Remittance Analyst plays a key role within the cross-functional execution of Claim Submission & Remittance Deposit Processing work-flow execution. Although work area assignments vary within the department, the Remittance Analyst serves as a core contributor to the daily coordination and execution of tasks required to achieve processing goals. Their contributions help to ensure daily operations are in-order, equipment/processes are functioning properly, and exceptions/escalations are accounted for, communicated/distributed & resolved in a timely manner, according to department policies, procedures and work requirements. The Analyst will communicate with peers and their direct manager to keep others informed of progress and delays that may affect production. They work as support resources for their operational area; which may include acting in a lead coverage capacity (weekends, evenings as needed) and serving as mentors and trainers; educating team members for workflow execution and responding to daily questions/escalations.

Requirements

Strong written & verbal communication skills; particularly listening, interpersonal communication and information distribution (communicating delays, recognizing escalation opportunities, expressing accountabilities, etc.)
Mechanical and/or Systems aptitude desired but not required.
Problem solving/analytical mindset, computer literacy (e.g. Microsoft Office suite) & mathematical aptitude.
Ability to stand for prolonged periods of time if necessary; able to lift to 30 lbs.
High School Diploma or GED Equivalent.
General understanding of Revenue Cycle; detailed process knowledge of Claim Submission & Remittance Deposit Processing preferred.
Experience working within a professional, diverse corporate setting; medical billing experience preferred.

Responsibilities

Engage within designated workflow areas to ensure work is organized for processing, people & equipment resources are positioned/functioning appropriately and exceptions/escalations are accounted for, distributed & resolved in a timely manner.
Monitor designated workflow area interacting with or being available for team members as needed for general guidance & support (answer questions/support escalations/address obstacles).
Timely completion of assigned production queue work.
Coordinate with other department workflow areas to support orderly daily work production and processing goals while avoiding duplication of efforts.
Monitor and report work area trends; identify and quantify issues to support positive performance results and continuous improvement initiatives.
Actively participate and communicate the status and completion of assignments within designated projects.