Remarketing Coordinator

DriveTime•Mesa, AZ

About The Position

The Remarketing Coordinator works with field remarketers and auction officials to liquidate and maximize the return on Bridgecrest and DriveTime vehicles. The role tracks vehicles throughout the auction process, maintains accurate documentation and vehicle records, and helps keep auction inventory at appropriate levels. It also coordinates with internal teams and external contacts to support smooth, compliant remarketing operations and resolve documentation, payment, and invoicing issues.

Requirements

High school diploma, GED, or equivalent certification.
Experience with Microsoft Office, such as Excel, Outlook, and Word.
At least 2 years of experience in financial services, insurance, claims, and/or aftermarket products; an associate or bachelor's degree in business or a related field may be used in place of experience.
Clear, concise, and professional written and oral communication and interpersonal skills.
Strong organizational skills and the ability to maintain a consistent, positive demeanor in a fast-paced work environment.
Effective time management and the ability to prioritize and multitask to meet performance objectives.
Ability to apply professional judgment to resolve issues escalated by internal and external customers.
Self-motivation, strong decision-making capabilities, and ability to start tasks independently.
Ability to work accurately, with attention to detail and productivity, and to solve problems using available resources.
Regular and predictable attendance.
Ability to remain stationary at least 75% of the time; occasionally move about the office to access files and equipment; and use a computer and office machinery with visual acuity and manual dexterity.
Ability to frequently communicate and exchange accurate information with internal and external customers.
Ability to move objects weighing up to 20 pounds.

Responsibilities

Track vehicles throughout the auction process and maintain accurate documentation in internal systems, including status changes and vehicle records.
Review inventory reports and coordinate with transport and sales teams to maintain acceptable auction inventory levels and promptly address aged inventory.
Ensure vehicles are properly staged and accounted for, and monitor vehicle movement throughout the auction process.
Collaborate with internal departments on remarketing titles, regulatory letters, and ancillary products.
Review auction invoices for accuracy and alignment with company agreements; follow up on outstanding payments and resolve discrepancies with internal finance teams and auction houses.
Maintain communication with sales, transport, and finance teams to support smooth remarketing operations.
Serve as the primary contact for external resources, including police departments, dealerships, and DMVs.
Research state and county guidelines and policies related to title inquiries.
Support departmental compliance with regulatory requirements and resolve issues escalated by internal and external customers.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage, with the company covering a sizable amount of insurance premiums.
401(k).
Company-paid life insurance.
Short- and long-term disability coverage.
Professional growth opportunities.
Tuition reimbursement.
Wellness program with self-guided coaching, wellness journeys, cash incentives, and discounts on medical premiums.
Competitive pay.
Game room with ping-pong, pool, and other games.
In-house gym.
Social events and team gatherings.
Company outings, personal rewards, and prizes.
Paid time off, including wellness days, holidays, and personal time for full-time roles; vacation time for part-time roles.