Remanufacturing Lead

Zipline•South San Francisco, CA

13h•Onsite

About The Position

Zipline is the world’s largest and most experienced drone delivery service, on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. They design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Zipline operates on four continents, makes a delivery every 30 seconds, and has completed millions of deliveries including blood, vaccines, medical supplies, food, and retail products. Their system strengthens supply chains, reduces congestion, and gives people time back, having safely flown over 140 million commercial autonomous miles. As a Remanufacturing Lead at Zipline, you will be responsible for restoring used hardware into flight- and test-ready condition. This involves owning the systems, tools, and team necessary for this process. You will lead a group of technicians, establish rework and test processes, and collaborate with design, test, and manufacturing teams to maintain the fleet's operational readiness and scalability. This is a high-ownership, fast-paced engineering role suited for individuals who excel at hands-on problem-solving, building from first principles, and developing a team.

Requirements

At least 3+ years of experience in Mechanical, Electrical, or Manufacturing Engineering (or related field)
Hands-on engineering and process development experience in a hardware environment
Proven track record leading technician teams in a production, RMA, or rework setting
Strong technical literacy: able to read and interpret schematics, mechanical drawings, and technical documents
Experience collaborating with engineering to debug, retest, and improve real-world hardware
Excellent communication, documentation, and organizational skills
Grit, curiosity, and the drive to own problems end to end
Ability to lift up to 20 lbs and perform hands-on work throughout the day
Comfort working with tools, chemicals, and hardware in a lab/manufacturing environment (including respirator use when required)

Responsibilities

Lead daily operations for hardware rework and refurbishment
Manage and train a technician team to hit throughput, quality, and safety goals
Create and own rework processes, test setups, and supporting documentation
Partner with Design and Test Engineering to improve reworkability and identify new salvage opportunities
Drive continuous improvement to increase speed, quality, and hardware yield
Monitor and report key performance metrics: quality, cycle time, downtime