Reltio MDM Support Engineer

Shrive Technologies LLC

9d•$55 - $65•Remote

About The Position

The Reltio MDM Support Engineer supports and enhances the enterprise Master Data Management platform and its integrations. The role maintains and optimizes master data processes, data integrations, and production operations while ensuring data quality and operational excellence. It includes developing Python and SQL solutions, supporting DAG-based workflows and REST APIs, investigating incidents, managing releases and deployments, and collaborating with business and technical stakeholders. The position is remote.

Requirements

3–7+ years of experience in Master Data Management and data integration projects.
Hands-on experience with Reltio MDM implementation, support, or administration.
Strong programming experience in Python.
Advanced knowledge of SQL and relational databases.
Experience designing and supporting DAG-based workflows, such as Apache Airflow or similar orchestration platforms.
Experience working with RESTful APIs, JSON, and system integrations.
Knowledge of data quality, data governance, matching, survivorship, and data stewardship concepts.
Experience in production support and service delivery operations.

Nice To Haves

Experience integrating Reltio with cloud platforms such as Azure, AWS, or GCP.
Knowledge of ETL/ELT tools and data pipeline development.
Understanding of MDM migration projects and data consolidation initiatives.
Experience working in Agile/Scrum environments.
Relevant certifications in Reltio, cloud technologies, or data management.

Responsibilities

Support and maintain the Reltio Master Data Management platform and associated integrations.
Design, develop, and optimize data processing workflows using Python and DAG-based orchestration tools such as Airflow.
Develop and maintain complex SQL queries, data validation logic, and reporting solutions.
Build, enhance, and troubleshoot REST APIs and integrations between MDM and downstream applications.
Monitor production environments, investigate incidents, perform root cause analysis, and implement corrective actions.
Collaborate with business stakeholders, data stewards, architects, and technical teams on master data initiatives.
Support implementation of data quality, governance, matching, survivorship, and hierarchy management processes in Reltio.
Manage application releases, deployments, and environment support activities.
Participate in incident management, problem management, change management, and SLA adherence.
Create and maintain technical documentation, support runbooks, and operational procedures.
Identify opportunities for automation and continuous improvement within the MDM ecosystem.
Maintain platform availability and SLA compliance, improve data quality and master data accuracy, deliver reliable integrations and workflow automation, and reduce operational issues through proactive monitoring and continuous improvement.