Reltio MDM Support Engineer -SME

Shrive Technologies LLC

5d•$60 - $60•Remote

About The Position

We are seeking a highly skilled Reltio MDM Service Delivery Engineer to support and enhance the enterprise Master Data Management (MDM) platform. The role maintains, optimizes, and supports enterprise master data processes, with a focus on high-quality data integration and operational excellence. It is remote and involves production support, service delivery, workflow development, integrations, and collaboration with business and technical stakeholders.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
3–7+ years of experience in Master Data Management and data integration projects.
Hands-on experience with Reltio MDM implementation, support, or administration.
Strong programming experience in Python.
Advanced knowledge of SQL and relational databases.
Experience designing and supporting DAG-based workflows, such as Apache Airflow or similar orchestration platforms.
Experience with RESTful APIs, JSON, and system integrations.
Knowledge of data quality, data governance, matching, survivorship, and data stewardship concepts.
Experience in production support and service delivery operations.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent communication and stakeholder-management abilities.

Nice To Haves

Experience integrating Reltio with cloud platforms such as Azure, AWS, or GCP.
Knowledge of ETL/ELT tools and data-pipeline development.
Understanding of MDM migration projects and data-consolidation initiatives.
Experience working in Agile/Scrum environments.
Relevant certifications in Reltio, cloud technologies, or data management.

Responsibilities

Support and maintain the Reltio Master Data Management (MDM) platform and associated integrations.
Design, develop, and optimize data-processing workflows using Python and DAG-based orchestration tools such as Airflow.
Develop and maintain complex SQL queries, data-validation logic, and reporting solutions.
Build, enhance, and troubleshoot REST APIs and integrations between MDM and downstream applications.
Monitor production environments, investigate incidents, conduct root cause analysis, and implement corrective actions.
Collaborate with business stakeholders, data stewards, architects, and technical teams on master data initiatives.
Implement and support data quality, governance, matching, survivorship, and hierarchy-management processes in Reltio.
Manage application releases, deployments, and environment support activities.
Participate in incident management, problem management, change management, and SLA adherence.
Create and maintain technical documentation, support runbooks, and operational procedures.
Identify opportunities for automation and continuous improvement in the MDM ecosystem.
Maintain platform availability and SLA compliance, improve data quality and master data accuracy, deliver reliable integrations and workflow automation, reduce operational issues, and partner with business and technical teams.