Relief Supervisor

ARC THRIFT STORES•Centennial, CO

10d•$18 - $19•Onsite

About The Position

The Relief Supervisor manages store operations during assigned shifts to achieve maximum sales performance. The role provides direction to store employees, supports customer service, helps maintain merchandising and cleanliness, and ensures operational procedures are followed. The position reports to the store manager or supervisor.

Requirements

Experience working with a diverse workforce.
Ability to work with individuals possessing developmental disabilities.
Ability to use good judgment.
Energy to take on fast-paced work.
Strong written and verbal communication skills.
Good listening skills.
Knowledge of styles and trends.
Ability to identify merchandise quality and price it accordingly.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write employee warnings that provide clear feedback.
Ability to present information effectively in one-on-one and small-group situations to customers and employees.
Ability to delegate and follow up to achieve established results.
Ability to work as a productive member of a team.
Ability to speak, hear, stand, and move throughout the store; frequently lift or move up to 30 pounds; lift arms to shoulder height or above; and push or pull clothing racks weighing up to 15 pounds.

Responsibilities

Ensure the store is adequately staffed and new employees are trained.
Ensure the store is properly merchandised and clean, and that cash registers have adequate change reserves.
Assist cashiers when needed and implement all aspects of the customer service program.
Train employees and community service workers by answering questions, giving directions, and providing feedback about task performance.
Help limit store injuries by providing safety guidelines, coaching employees, and identifying and promptly reporting safety concerns to the store manager.
Report daily on the performance of the assigned crew and furniture department, and suggest disciplinary actions or terminations to the store manager.
Maintain daily employee attendance records in assigned departments and make employees aware of attendance issues.
Follow Operations Manual guidelines for banking and cash handling to ensure accuracy and accountability.
Ensure all shopping carts are inside the store at closing and follow closing procedures to secure the store.
Prepare the production room for the next shift by ensuring dropped-off donations are inside the store.
Give direction to store employees during assigned shifts.