Relief Receptionist (As Needed)

Harris CountyHouston, TX
Onsite

About The Position

Under the supervision of the Administrative Coordinator, this position provides receptionist support at the Youth Service Center (YSC) front desk. The administrative assistant's main responsibilities are to answer incoming calls in a very fast-paced environment, greet customers, visitors, and clients, and route all mail and deliveries.

Requirements

  • High school diploma or its equivalent.
  • Two (2) year of continuous full-time paid experience as a receptionist, front office representative or similar role.
  • Training and experience using a personal computer with a variety of software such as Microsoft Word, Microsoft Excel and Microsoft Outlook.
  • Reliable transportation with a valid State of Texas driver’s license and auto liability insurance.
  • Must have a professional attitude and appearance.
  • Follow written and oral instructions.
  • Possess excellent organizational skills.
  • Must be detailed oriented and self-motivated.
  • Must interact with all levels of staff.
  • Have excellent oral and written communication skills.
  • Problem solve and demonstrate critical thinking skills.
  • Work with limited supervision and independently in a fast-paced environment.
  • Maintains confidentiality.
  • Interacts and maintains professional working relationships with individuals of varying social and cultural backgrounds.
  • Skill in establishing and maintaining effective working relationships.
  • Exercise flexibility, tact, and diplomacy.

Nice To Haves

  • Bilingual (English/Spanish)

Responsibilities

  • Operate a multi-phone line.
  • Greet and welcome guests as soon as they arrive at the front desk.
  • Answer, screen and forward incoming phones calls.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures).
  • Receive, sort and distribute daily mail/deliveries.
  • Perform additional tasks which may include minor administrative support.
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
  • Attend 10 hours of required trainings annually.
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