Relief Substance Use Recovery Case Manager

ServiceNet•Greenfield, MA
•$22 - $23

About The Position

The Case Manager provides comprehensive case management services to individuals in various stages of recovery from substance use disorders. The role coordinates care across clinical, social, and community systems to support clients in achieving and maintaining sobriety, housing stability, and overall well-being. The position is based in a structured, supportive sober living environment and serves Franklin County and North Quabbin. Regular weekly hours are needed on any days, from daytime to evening.

Requirements

  • High school diploma or GED.
  • Two or more years of full-time experience in substance use recovery services.
  • CPR, First Aid, and Narcan certification; certification will be provided if lacking.
  • Reliable transportation and a valid driver's license held for at least six months, with an acceptable driving record based on a five-year look-back.
  • Strong communication skills and ability to engage effectively with diverse individuals.
  • Familiarity with community-based resources and social services.
  • Calm, steady presence with a solution-oriented mindset.

Nice To Haves

  • Some college education in human services or a related field.
  • LADC II or CADAC certification.

Responsibilities

  • Provide support, advocacy, and education to recovery participants.
  • Help participants access, use, and follow through with treatment, social services, medical, vocational, and housing goals.
  • Monitor participant progress and provide supports and problem-solving strategies to facilitate recovery and sobriety.
  • Establish and maintain collaborative working relationships with the Residential Team, counselors, and external substance use counselors.
  • Write clear, objective case management notes, progress notes, and other assigned records.
  • Meet with participants at a specific time weekly to review service treatment plans, set goals, facilitate referrals, and evaluate progress.
  • Coordinate or attend activities such as physical and dental exams, psychiatric appointments, SSI and Welfare appointments, legal advocacy, and possible emergency and family sessions.
  • Assist with intake screenings.

Benefits

  • Paid time off
  • Training and development
  • Opportunity for advancement
  • Employee assistance
  • Opportunity to transition to full-time
  • Mileage reimbursement
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