Relief Assistant Manager

THUNDER VALLEY CASINO • Lincoln, CA

13d • Onsite

About The Position

The Relief Assistant Manager assists with the day-to-day operations of the food and beverage departments and provides vacation and shift coverage across food and beverage areas. The position assumes the Assistant Manager role in food service outlets and the Beverage Department as needed, and supports Food and Beverage Managers in daily operations. Responsibilities must be performed in accordance with Company standards, policies, and procedures.

Requirements

• Two years of management experience in a high-volume, multi-outlet food and beverage operation.
• High school diploma or equivalent.
• Working experience with Microsoft Office, Point-of-Sale (POS) systems, timekeeping and scheduling software, and ordering and requisitioning software.
• Ability to coach, mentor, and lead Team Members under a collective bargaining agreement.
• Ability to communicate effectively in written and verbal form with Guests, Team Members, and Management.
• Flexibility to work any shift, including weekends and holidays, and accommodate impromptu schedule changes based on business needs.
• Must be at least 21 years of age.
• Must be able to obtain a UAIC Tribal Gaming License.
• Ability to meet the listed physical requirements, including prolonged standing and walking, job-related manual dexterity, and lifting 15 pounds.

Nice To Haves

• College degree in Hotel and Restaurant Management.

Responsibilities

• Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide culture and demonstrate AAA Four Diamond service standards.
• Provide leadership and guidance to Food and Beverage Team Members, putting the organization’s core values into practice.
• Manage the operational and administrative responsibilities of a restaurant or beverage outlet.
• Assist with Guest recoveries and Team Member concerns, including appropriate documentation and follow-up.
• Assist in developing product offerings, including wine and spirits, food recipes, prices, and presentation.
• Assist in collecting data for business plans and objectives, budget planning and coordination, and financial presentations.
• Coach and develop Team Members to achieve expected goals by maintaining an approachable demeanor and communicating department expectations.
• Monitor industry developments to help ensure food and beverage offerings remain exceptional and support high Guest satisfaction.
• Provide timely departmental analysis to senior management to support business objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED