Reliability Engineer II

ICON•Austin, TX
•Onsite

About The Position

ICON is seeking a Reliability Engineer II to help develop its latest print systems and deliver the Titan machine to serial production. The role assesses system performance, identifies hardware vulnerabilities, and develops improvements to product consistency and reliability. It is based at ICON’s Austin, Texas office. The engineer will oversee reliability testing and investigations, analyze failure data, develop mitigation and preventative maintenance plans, and help establish qualification and supplier quality requirements. The position also supports new product development and equipment build, debug, validation, and production release, working across design, manufacturing, and software teams.

Requirements

  • BS or MS in Mechanical, Mechatronics, or similar engineering.
  • At least 5 years of experience in Reliability, Mechanical/Mechatronics, or similar engineering.
  • Experience managing tools, equipment, or operational assets in construction, industrial, or field-service environments.
  • Strong organizational and process-management skills, including coordinating across departments and concurrent projects.
  • Clear and effective communication with engineering teams, project managers, and operational leadership.
  • Comfort working in a fast-paced, physically demanding environment where priorities shift with project schedules.

Nice To Haves

  • Demonstrated excellence in an engineering role in product development, equipment or machine design, manufacturing, or testing.
  • Hands-on skills with diagnostics software, hardware, tools, instruments, electromechanical or mechatronic systems, and measurement techniques.
  • Exposure to varied test systems, production machinery, industrial sensors, and equipment such as pogo-pins, pressure transducers, temperature controllers, and current meters.
  • Proficiency with SolidWorks.
  • Knowledge of part fabrication techniques, including machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, and hydroforming.
  • Experience creating technical specifications for automated equipment.
  • Experience transitioning products and processes from prototype to production.
  • Knowledge of production quality metrics.
  • A portfolio showcasing professional and personal projects.

Responsibilities

  • Own and manage the identification and resolution of priority product concerns during product development.
  • Organize information and data collection, perform root cause analysis, report occurrences, and implement short- and long-term mitigation steps.
  • Set up and run component and system reliability tests.
  • Assess system performance, identify and prioritize hardware vulnerabilities, develop reliability improvements, and own their implementation.
  • Review reliability statistics for current products to identify areas most in need of improvement.
  • Complete FMEA studies of hardware products.
  • Use FMEA findings to develop, optimize, and refine preventative maintenance plans.
  • Lead investigations to identify the root causes of failures.
  • Develop plans and track mean time between failure (MTBF) and mean time to repair (MTTR) across products.
  • Manage CAPA processes to collect failure data and systematically resolve issues.
  • Develop qualification processes for releasing new features into production and preventing field downtime.
  • Establish quality and reliability requirements for suppliers.
  • Participate in initial new-product conceptual development.
  • Host and contribute to test-result review meetings.
  • Work with design, manufacturing, and software teams.
  • Support equipment build, debugging, validation, and fine-tuning for production release.
  • Perform other related duties as assigned to support company goals and objectives.
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