Reliability Engineer II

ICON • Austin, TX

8d • Onsite

About The Position

ICON is seeking a Reliability Engineer II to assist in developing its latest print systems and help bring the Titan machine to serial production. Based at ICON’s Austin, Texas office, the role assesses system performance, identifies vulnerabilities, and develops improvements to product consistency and reliability. The engineer works with design, manufacturing, and software teams and supports equipment build, debugging, validation, and production release.

The position involves reliability testing and analysis, failure investigations, preventive maintenance planning, and processes for tracking and resolving product issues. It also includes contributing to new product development, supplier requirements, qualification processes, and reviews of test results. The role may involve physically demanding work in extreme outdoor environments and international travel of more than four weeks per year.

Requirements

• BS or MS in Mechanical, Mechatronics, or similar engineering.
• At least 5 years of experience in reliability, mechanical/mechatronics, or similar engineering.
• Experience managing tools, equipment, or operational assets in construction, industrial, or field-service environments.
• Strong organizational and process management skills, including coordinating across departments and concurrent projects.
• Clear and effective communication with engineering teams, project managers, and operational leadership.
• Comfort working in a fast-paced, physically demanding environment where priorities may shift with project schedules.
• Ability to lift 50 pounds.
• Ability to work in extreme environments, including temperatures above 100 degrees or below freezing, sun, rain, mud, and lack of electricity.
• Ability to travel internationally more than four weeks per year.

Nice To Haves

• Demonstrated excellence in product development, equipment or machine design, manufacturing, or testing.
• Hands-on skills with diagnostics software, hardware, tools, instruments, electromechanical/mechatronic systems, and measurement techniques.
• Exposure to test systems, production machinery, industrial sensors, and equipment such as pogo-pins, pressure transducers, temperature controllers, and current meters.
• Proficiency with SolidWorks.
• Knowledge of part fabrication techniques such as machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, and hydroforming.
• Experience creating technical specifications for automated equipment.
• Experience transitioning products and processes from prototype to production.
• Knowledge of production quality metrics.
• A portfolio showcasing professional and personal projects.

Responsibilities

• Own and manage identification and resolution of priority product concerns during product development.
• Organize information and data collection; perform root cause analysis; report occurrences; and implement short- and long-term mitigation steps.
• Set up and run reliability tests on components and systems.
• Assess system performance, identify and prioritize hardware vulnerabilities, develop reliability improvements, and own their implementation.
• Review reliability statistics for current products and identify areas most in need of improvement.
• Complete FMEA studies of hardware products and use the findings to develop, optimize, and refine preventative maintenance plans.
• Lead investigations to determine root causes of failures.
• Develop plans to track mean time between failure (MTBF) and mean time to repair (MTTR) for all products.
• Manage CAPA processes to collect failure data and systematically resolve issues.
• Develop qualification processes for releasing new features into production to prevent field-related downtime.
• Establish quality and reliability requirements for suppliers.
• Participate in conceptual development of new products.
• Host and contribute to test result review meetings.
• Coordinate with design, manufacturing, and software teams.
• Support equipment build, debugging, validation, and fine-tuning for production release.
• Perform other related duties as assigned to support company goals and objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level