RELEASE OF INFORMATION SPECIALIST

Memorial Regional Health•Craig, CO

1d•$18 - $24•Onsite

About The Position

This is a full-time, non-exempt position responsible for releasing information per departmental processing, answering telephones, directing calls, assisting customers, delivering/faxing charts, and pulling charts for authorized individuals. The role also involves scanning and attaching records, acting as an internal consultant and educator to hospital staff, and performing other assigned duties. The specialist must demonstrate commitment to organizational values, maintain effective communication, adhere to dress code, exhibit initiative, complete required training, maintain patient confidentiality, report to work punctually, contribute to performance improvement, ensure regulatory compliance, and follow safety procedures.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the United States.
Must successfully pass a background check.
Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
Must complete an Employee Health meeting prior to starting employment.
Unencumbered License/Certification (if applicable).

Nice To Haves

Experience in a hospital, clinic, or physician’s office.
Medical terminology.

Responsibilities

Releases information per departmental processing.
Answers telephone, directs calls, and assists customers.
Delivers/faxes charts as requested.
Pulls charts for any/all authorized individuals/groups.
Scans and attaches records to charts.
Acts as an internal consultant and educator to hospital staff in areas of expertise as needed.
Performs other duties as assigned.
Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
Maintains strict patient confidentiality at all times.
Reports to work punctually and completes assigned duties within established timeframes.
Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.