About The Position

The Release of Information Specialist serves as a subject matter expert and resource for the release of protected health information (PHI), ensuring patient confidentiality. The specialist processes requests for release of information and coordinates timely responses to requests for patient information as required by law. The role involves applying substantial job knowledge and experience to a wide range of activities with varying levels of difficulty, and regularly handling sensitive and confidential information. The specialist may interpret policies and procedures to guide the appropriate use of information. The position is with Adventist Health Clear Lake, a 25-bed critical access hospital that also provides primary and specialty care through area clinics in Lake County, California. Associates must receive required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply. Adventist Health participates in E-Verify.

Requirements

  • High school education, GED, or equivalent.
  • Knowledge of Release of Information regulatory requirements.
  • Required vaccinations as a condition of employment and annually thereafter where applicable; medical and religious exemptions may apply.

Nice To Haves

  • Associate’s or technical degree, or an equivalent combination of education and related experience.
  • Three years of Health Information Management or healthcare experience.
  • Electronic Health Record and Datavant/Ciox HealthSource experience.
  • AHIMA Release of Information Microcredential.

Responsibilities

  • Validate and process requests for release of information in accordance with hospital policies and state and federal regulations.
  • Meet minimum required productivity standards consistently.
  • Answer phones, greet customers, and resolve requests using interpersonal skills.
  • Work efficiently in a high-paced work environment.
  • Set priorities using organizational skills.
  • Perform other job-related duties as assigned.
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