Release of Information Specialist

Nuvance Health•Danbury, CT

60d•$20 - $29

About The Position

This position processes medical record release-of-information requests in a timely and efficient manner, ensuring accuracy and high-quality customer service. The associate safeguards patients’ privacy by ensuring only authorized individuals can access their medical information. They maintain confidentiality and security by confirming that each release complies with the request or authorization, departmental policy, and HIPAA regulations.

Requirements

High school diploma or equivalent.

Nice To Haves

Certification in Health Information Management (RHIT or RHIA) is preferred but not required.

Responsibilities

Review and validate requests to release medical information according to departmental policies and procedures.
Scan and enter requests into the appropriate release-of-information database application in preparation for processing.
Determine which records to release by reviewing requestor information in accordance with departmental and HIPAA guidelines.
Coordinate and communicate with applicable departments and off-site record storage vendors to obtain portions of medical records relevant to requests.
Process approved requests according to departmental policies and procedures while maintaining medical privacy and compliance and guarding against unauthorized disclosures.
Perform related administrative duties, including serving walk-in customers and processing incoming faxes, mail, telephone inquiries, and internal requests for information.
Perform other related duties as required.