Release of Information/Outpatient Imaging Clerk/ Medical Coding Specialist
About The Position
This role combines release-of-information and medical-coding responsibilities. For release of information, the employee locates, copies, logs, and sends requested information by mail, fax, upload, or email after verifying proper authorization. The role follows hospital, departmental, state, federal, and HIPAA requirements; retrieves information from scanned records; and emails monthly Mortality and SCI/TBI reports to the State Department of Health. The medical-coding responsibilities include reviewing and analyzing medical records, coding diagnoses and procedures for nursing home charges and clinic services, staying current with coding standards, clarifying documentation discrepancies with healthcare providers, conducting audits, and supporting staff training. The ideal candidate has experience with nursing home charges and coding as well as clinic coding.
Requirements
- High school diploma or equivalent.
- Knowledge of authorization processes, record-release procedures, and appropriate handling of protected health information.
- Excellent customer-service skills and commitment to patient confidentiality.
- Ability to manage and prioritize multiple requests and track records and authorizations.
- Familiarity with electronic health record systems.
- Strong organizational, communication, writing, and telephone skills.
- Willingness to learn and take on new roles, duties, and challenges; ability to collaborate effectively.
- Attention to detail and accuracy in coding; strong analytical and problem-solving skills.
- Ability to work independently and as part of a team; effective written and verbal communication.
- Secretarial or clerical experience; knowledge of medical terminology is helpful.
- Experience with public interaction, typing, computers, and telephone skills.
- Strong knowledge of ICD-10, CPT, and HCPCS coding systems.
- Candidates without an approved coding certification at hire must obtain one within one year of employment.
- No physical limitations that would prevent long periods of sitting; must be able to lift 10 pounds.
Nice To Haves
- Associate degree or certificate in Office Management, Medical Office Management, or a related field.
- Medical coding certification, such as RH-CBS, CBCS, CCA, or CCS.
- Experience in nursing homes, hospitals, and clinic coding is highly desirable.
- Experience in nursing home charges and coding, as well as clinic coding.
Responsibilities
- Coordinate release of information to patients, physicians, other healthcare providers, insurance companies, internal departments, and lawyers in accordance with applicable policies and laws.
- Maintain a log of requested and released records and verify authorizations.
- Protect record security and confidentiality, and alert the Director to unusual requests.
- Log, process, and fulfill requests received by mail, fax, upload, or email; release records and provide billing statements when applicable.
- Follow up on outstanding payments for released records and document request status for communication with the Business Office.
- Receive incoming department calls and route them appropriately.
- Email monthly Mortality and SCI/TBI reports to the State Department of Health.
- Assist in other areas of the Department as needed.
- Review and analyze medical records to ensure accurate coding of diagnoses and procedures.
- Assign appropriate codes for nursing home charges and clinic services in accordance with industry standards.
- Stay updated on coding guidelines and regulations.
- Collaborate with healthcare providers to clarify documentation discrepancies.
- Conduct audits to assess coding compliance and identify areas for improvement.
- Provide staff training and support on coding procedures and best practices.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
