Release of Information Coordinator
About The Position
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This position is located onsite and remote options are not available. The Release of Information Coordinator will receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person. This role involves completing release of information requests, including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.
Requirements
- General clerical experience preferred with some exposure to medical terminology.
- Word processing experience required, must be able to keyboard proficiently.
Nice To Haves
- High school diploma or equivalent preferred
- Health Information Technology (HIT) degree preferred
- Previous experience in healthcare setting preferred
- Registered Health Information Technician (RHIT) certification preferred
Responsibilities
- Receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person.
- Complete release of information requests including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.
- Review the accuracy of scanned documents.
- Perform quality checks on work to assure accuracy of the release, confidentiality, and proper invoicing.
- Scan, copies, and distributes appropriate records and documents in a timely manner.
- Notifies supervisor of any record issues that may arise.
- Refer appropriate requests to internal and/or external review staff as needed.
- Maintain a record of all requests for information using the EPIC system.
- Complete cash handling tasks as assigned, which may include collecting credit card information, handling checks received by mail and posting payments.
- Accurately and efficiently utilize a computer for data input and retrieval of data.
- Receives, sorts, and distributes incoming mail for department.
- May perform other duties as assigned to support business needs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
