Release of Information Coordinator

Sanford Health•Bismarck, ND

2d•$16 - $24•Onsite

About The Position

Receive, evaluate, and coordinate release of information requests from all requestors submitted by mail, fax, phone, and/or in-person. Complete release of information requests including retrieving patient’s medical charts and returning charts, copying and/or scanning medical records accurately and correctly, and preparing documentation for delivery either electronically or by mail.

Requirements

Must have basic understanding of release of information workflows to ensure accurate and appropriate assignment of requests.
Word processing experience required, must be able to keyboard proficiently.

Nice To Haves

High school diploma or equivalent preferred
Health Information Technology (HIT) degree preferred
General clerical experience preferred with some exposure to medical terminology.
Previous experience in healthcare setting preferred
Registered Health Information Technician (RHIT) certification preferred

Responsibilities

Review the accuracy of scanned documents.
Perform quality checks on work to assure accuracy of the release, confidentiality, and proper invoicing.
Scan, copies, and distributes appropriate records and documents in a timely manner.
Notifies supervisor of any record issues that may arise.
Refer appropriate requests to internal and/or external review staff as needed.
Maintain a record of all requests for information using the EPIC system.
Complete cash handling tasks as assigned, which may include collecting credit card information, handling checks received by mail and posting payments.
Accurately and efficiently utilize a computer for data input and retrieval of data.
Receives, sorts, and distributes incoming mail for department.
May perform other duties as assigned to support business needs.