Release of Information Spec

Loma Linda • San Bernardino, CA

1d • $26 - $29

About The Position

The Release of Information Specialist responds to requests for protected health information and ensures appropriate regulatory and organization guidelines are followed. This includes handling subpoenas, patient access requests, third-party requests, court orders, and warrants for various entities associated with LLUMC, LLUCH, FMG practice groups, and contracted LLUH organizations. The role also involves answering phones, assisting patients and visitors, and acting as a designee of the custodian of records in court cases when summoned. Performs other duties as needed.

Requirements

• High School Diploma or GED required.
• Able to keyboard 25 wpm.
• Able to read; write legibly; speak in English with professional quality.
• Able to use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint).
• Operate/troubleshoot basic office equipment required for the position.
• Able to relate and communicate positively, effectively, and professionally with others.
• Able to work calmly and respond courteously when under pressure.
• Able to collaborate and accept direction.
• Able to communicate effectively in English in person, in writing, and on the telephone.
• Able to think critically.
• Able to manage multiple assignments effectively.
• Able to organize and prioritize workload.
• Able to work well under pressure.
• Able to problem solve.
• Able to recall information with accuracy.
• Able to pay close attention to detail.
• Able to work independently with minimal supervision.
• Able to distinguish colors as necessary.
• Able to hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace.
• Able to see adequately to read computer screens, and written documents necessary to the position.

Nice To Haves

• Associate's Degree preferred.
• Minimum one year of experience in a medical records department preferred.
• Medical terminology preferred.

Responsibilities

• Respond to requests for protected health information.
• Ensure compliance with regulatory and organization guidelines for information release.
• Handle subpoenas, patient access requests, third-party requests, court orders, and warrants.
• Answer phones and assist patients and visitors.
• Act as designee of the custodian of records in court cases when summoned.
• Perform other duties as needed.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED