Release Engineer

The Clearing House • Liberty, NY

2d • $125,000 • Hybrid

About The Position

The Release Engineer executes and supports software releases across The Clearing House’s payment platforms, including CHIPS, Real Time Payments (RTP), EPN, and SVPCO. The role supports deployments in Quality Engineering (QE), Bank Test (BT), and Production environments, ensuring accuracy, operational stability, and compliance with established change and release management controls.

The Release Engineer serves as a technical resource for deployment automation and tooling, collaborating with Product Engineering, Operations, and other technology teams to maintain deployment configurations, troubleshoot issues, and support new initiatives. The role owns and continuously improves release execution and governance processes, release tracking, version accuracy, documentation, and audit compliance.

This position requires technical troubleshooting skills, attention to detail, and the ability to manage competing priorities in a fast-paced, highly regulated environment. The Clearing House operates 24x7x365, so occasional evening and weekend work is required to execute or support planned software deployments and related release activities.

The working environment is generally favorable and work is generally performed in an office with standard office equipment. Candidates report to the office three days each week; onsite requirements may change. Travel may be required.

Requirements

• Experience with software release engineering, application deployments, or technical application support in enterprise environments.
• Working knowledge of software release and change management processes across testing and Production environments.
• Hands-on experience administering and troubleshooting Windows Server and Linux operating systems.
• Experience developing, modifying, and troubleshooting deployment automation scripts using PowerShell and Bash/Shell scripting.
• Experience with enterprise deployment automation tools such as IBM DevOps Deploy (formerly UrbanCode Deploy), or comparable platforms.
• Understanding of software version control, deployment package management, and release tracking processes.
• Experience troubleshooting deployment failures, analyzing logs, identifying root causes, and coordinating technical issue resolution.
• Experience with IT Service Management (ITSM) tools such as ServiceNow or comparable platforms, and working knowledge of ITIL or equivalent change and release management practices.
• Ability to develop and maintain technical deployment procedures, operational documentation, and process standards.
• Experience collaborating with application development, infrastructure, operations, and other technical teams to support software releases.
• Strong technical troubleshooting, organizational, and communication skills, including the ability to manage multiple concurrent release activities and competing responsibilities under pressure.
• Self-motivation, attention to detail, and ability to work independently or collaboratively in a fast-paced, highly regulated environment.

Nice To Haves

• Direct experience administering and configuring IBM DevOps Deploy (formerly UrbanCode Deploy), including application processes, components, environment properties, and deployment automation.
• Experience supporting software releases in financial services or payment processing environments, preferably involving CHIPS, Real Time Payments (RTP), EPN, or SVPCO.
• Experience with CI/CD pipelines and deployment tool integrations involving Jenkins, Azure DevOps, GitHub Enterprise, or GitHub Actions.
• Experience supporting Unisys mainframe software deployments, including MARC-based deployment jobs, software staging, log analysis, and coordinating installation procedures with Operations teams.
• Advanced PowerShell and Bash scripting skills, including deployment automation, configuration management, and troubleshooting utilities.
• Direct experience with ServiceNow release and change management processes, including release records, workflow tracking, and compliance documentation.
• Familiarity with ITIL-based change and release management processes.
• Experience supporting internal or external technology audits, including gathering evidence and demonstrating compliance with established controls.
• Familiarity with cloud technologies, preferably Amazon Web Services (AWS), including application deployments and DevOps practices in hybrid or cloud environments; AWS certifications are a plus.
• Experience using generative AI tools such as ChatGPT or comparable AI assistants to support scripting, troubleshooting, documentation, and operational efficiency while adhering to organizational security policies.

Responsibilities

• Execute and support software releases across CHIPS, Real Time Payments (RTP), EPN, and SVPCO payment platforms.
• Support deployments across Quality Engineering (QE), Bank Test (BT), and Production environments.
• Maintain deployment configurations and provide technical support for deployment automation and tooling.
• Troubleshoot deployment issues, analyze logs, identify root causes, and coordinate technical issue resolution.
• Own and continuously improve release execution and governance processes and controls.
• Track releases and maintain software version accuracy, release records, deployment procedures, and operational documentation.
• Ensure adherence to change management requirements, internal controls, and audit expectations.
• Collaborate with Product Engineering, Operations, infrastructure, and other technology teams to support software releases.
• Support planned deployments and related release activities, including occasional evening and weekend work.
• Help maintain deployment reliability and efficiency while adapting to evolving tools, technologies, and business requirements.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) plan with company contribution and company match
• Tuition reimbursement
• Discretionary incentive compensation may be awarded for eligible positions, contingent on personal and company performance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed