Release Customs Analyst

Livingston International•Schaumburg, VT

8d•$17 - $25

About The Position

The Release Customs Analyst facilitates the timely clearance and release of imported shipments. This entry-level role is suited to individuals interested in international trade, customs brokerage, logistics, and supply chain operations. No prior experience is required; training is provided. The position supports shipment processing, customs entry preparation, compliance, client service, billing-related tasks, and the day-to-day operation of Release Operations.

Requirements

High school diploma, GED, or equivalent.
No prior work experience required.
Excellent oral and written communication and organizational skills.
Client-service orientation and interpersonal skills with internal and external clients and coworkers.
Ability to handle large volumes of work and meet tight deadlines.
Attention to detail, organization, completeness, and accuracy.
Good analytical and problem-solving skills.
Ability to make decisions and recommendations within authorized limitations.
Excellent time-management skills and the ability to present a professional image.
Knowledge of Microsoft Word and Excel.

Nice To Haves

Associate degree or other post-secondary education.

Responsibilities

Process shipments accurately and on time across applicable transportation modes.
Create customs entries by reviewing shipment documents and selecting the appropriate client records, vendors, keywords, and other information for high- and low-value shipments.
Enter shipment information for release (NSC), rating, and billing, ensuring mandatory fields are complete and accurate.
Determine and report the correct value for duty and tariff treatment using invoice details, terms of sale, and the appropriate keyword or HS code.
Contact the Release Import Analyst or client service team to obtain missing documentation, information, or instructions needed to release shipments.
Verify documentation for release conditions, compliance, and rating requirements, including free trade certificates.
Follow Livingston SOPs, ESPs, business rules, and special client instructions, notes, and alerts; identify outdated or ineffective procedures and recommend changes.
Identify SOPs and ESPs that could improve efficiency, client service, and Client Service team operations.
Research and respond professionally to Call Center information requests by phone or email in non-Air/Sea locations.
Prioritize and complete assigned work according to client and customs requirements and Livingston standards.
Escalate two-step release requirements, authorization needs, and release issues to the appropriate analyst, supervisor, or Customs Specialist.
Update, approve, and release billing information as required in Canada.
Assist with billing and ASR automated-system rating and data entry where required.
Participate with team members in the day-to-day operation of Release Operations.
Use available system automation tools to support release processing.
Perform other related duties assigned by management and adhere to established policies and procedures.