Release Coordinator

PNC Bank•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Release Coordinator within PNC's Technology - Retail Release Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, TX. Key responsibilities in this role will include, but are not limited to: ~ Support assigned teams or crews with change and release management activities, ensuring all system updates follow established governance processes, policies, and timelines. ~ Serve as a liaison between teams/crews and the change management function, representing the teams in meetings when needed. ~ Partner closely with designated teams/crews to provide ongoing support and coordination for change-related efforts. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Coordinates technology releases and changes for multiple applications and various portfolio streams. Partners with various teams to build release schedule and project plan/milestones for an application and/or project. Ensures processes are following enterprise standards, guidelines and best practices. Creates and maintains deployment plan success guides within segments and projects ahead of release execution. Provides guidance to cross-functional teams during change management and release projects. Runs standard reports across lines of businesses, segments and applications. Executes change management processes appropriately. Documents release management process improvement opportunities and ensures proper escalation as needed. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Agile Development
Application Delivery Process
Configuration Management
Effective Communications
IT Environment
IT Governance
Software Development Life Cycle
Software Release Management
System and Integration
University / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Responsibilities

Support assigned teams or crews with change and release management activities, ensuring all system updates follow established governance processes, policies, and timelines.
Serve as a liaison between teams/crews and the change management function, representing the teams in meetings when needed.
Partner closely with designated teams/crews to provide ongoing support and coordination for change-related efforts.
Coordinates technology releases and changes for multiple applications and various portfolio streams.
Partners with various teams to build release schedule and project plan/milestones for an application and/or project.
Ensures processes are following enterprise standards, guidelines and best practices.
Creates and maintains deployment plan success guides within segments and projects ahead of release execution.
Provides guidance to cross-functional teams during change management and release projects.
Runs standard reports across lines of businesses, segments and applications.
Executes change management processes appropriately.
Documents release management process improvement opportunities and ensures proper escalation as needed.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.