Relationship Manager

Covius

11d•$82,400 - $103,000•Remote

About The Position

This position will be responsible for developing innovative business and technology solutions that help Covius clients improve operational efficiency. As a Relationship Manager, you will understand the business challenges of Covius clients and, through working with both client and Covius staff to develop solutions that solve for a client’s business needs and drive satisfaction. This role will lead a team of Account Managers to serve a portfolio of clients.

Requirements

Strong communication skills, both verbal and written, with the ability to interact effectively across all levels of the organization.
Analytical and problem-solving abilities to assess situations, identify issues, and implement effective solutions.
Ability to work independently and collaboratively in a fast-paced environment.
Strong organizational skills with attention to detail and the ability to manage multiple priorities.
Adaptability and flexibility to respond to changing business needs and priorities.
Commitment to continuous learning and professional development.
Experienced in managing people and processes to achieve organizational goals.
Commitment and ability to cultivate a diverse and inclusive work environment.

Nice To Haves

Experience in title, mortgage, or financial industry preferred.

Responsibilities

Solve the client's business and technology challenges by utilizing deep understanding of the Covius mortgage services product suite and your ability to apply planning, forecasting, and performance management solutions.
Supervisory responsibility for a team of account managers.
Provide high quality "trusted advisor" advice to customers to ensure appropriate planning, forecasting, and implementation management solutions are proposed.
Develop deep relationships within the client organization and build effective cross-functional teams across diverse stakeholder groups. This includes interaction with production teams to provide the best possible products for the clients.
Coordinate and collaborate with Covius clients to ensure information and decisions are made by the agreed deadlines.
Communicate with clients about process and products that Covius provides.
Assist with the drafting and coordinating proposals for potential Covius partners.
Manage programs/project performance from inception through deployment.
Collaborate with clients and our go-to-market teams to provide thought leadership in devising state-of-the art solutions for our clients.
Communicate and collaborate with senior leadership about client trends, strategy and reporting.
Perform other related duties as assigned.