Relationship Manager

Corebridge Financial•Des Moines, IA
•Remote

About The Position

The Relationship Manager role plays a key role in client retention efforts, providing assistance for strategic administration of defined contribution plans. Performs research, resolves issues, and communicates solutions/alternatives that best serve the plan sponsor.

Requirements

  • Ability to handle client interactions and solve client challenges as they arise
  • Ability to multi-task, solve issues and escalate appropriately
  • Ability to learn and understand ERISA and succeeding legislation governing qualified pension plan types
  • Bachelor's degree in a business-related field or equivalent education/experience
  • 2+ years of financial services experience preferred
  • FINRA licenses SIE, Series 6 or 7, 63 or 66 preferred
  • Ability to manage multiple institutional client relationships independently
  • Must pay attention to details and maintain an organized workflow
  • Must be able to manage tasks and priorities to meet strict deadlines
  • Must have strong problem-solving skills to identify root causes and implement problem solutions.
  • Demonstrated ability to continually meet and exceed client expectations and goals
  • Candidate must be comfortable with outbound proactive client communication via phone calls, email, and web conference.

Nice To Haves

  • Pension experience in the areas of benefits design, compliance and implementation are a plus

Responsibilities

  • Collaborate with consultants, advisors, and internal partners to create solutions that simplify administration and streamline day-to-day operations.
  • Help plan sponsors meet and comply with regulatory deadlines.
  • Develop strategies to meet plan sponsor goals for the year, while creating and managing the project plan to achieve these goals.
  • Work closely with internal partners in marketing, compliance, plan design, processing, and data engagement.
  • Plan and prepare for quarterly meetings with the consultant or advisor to make sure everyone has the same vision before meeting with the plan sponsor.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Wellness initiatives
  • 401(k) Plan with Company matching contribution
  • Employee Assistance Program
  • Matching charitable donations
  • Volunteer Time Off
  • Paid Time Off (PTO)
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