Relationship Manager - Coquitlam
Engaged•Coquitlam, BC
•CA$27 - CA$29•Hybrid
About The Position
The Canada Homestay Network Society is seeking a Relationship Manager located in Coquitlam, BC. This role involves building and maintaining relationships with students, host families, and schools, problem-solving issues, and supporting the homestay network. The position is permanent, full-time (30 hours per week) with core hours from 9:00 AM to 1:00 PM PST, offering some flexibility for remaining hours. There may be occasional evening and weekend work for events or emergencies. This is a hybrid role with an hourly wage between $26.50-$28.50.
Requirements
- At least two years of homestay or related work experience
- One-year Community College Certificate or Diploma
- Ability to plan events and comfortability with public speaking
- Great judgement and decision-making skills while exercising a high degree of confidentiality
- Ability to work in a fast-paced environment with a potential of high-stress situations
- Exceptional Customer Service skills and experience
- Excellent Word, Excel, Email, and Database skills
- Ability to confidently communicate in English
- Superior organizational skills and ability to hold yourself accountable while working independently
- Strong ability to develop and maintain relationships with both colleagues and clients
- Must be at least 25 years of age
- Must be a Canadian citizen or permanent resident
- Must have a full and valid driver's license
- Must have a reliable vehicle
- Must be able to pass a Criminal Record Check and a Vulnerable Sector Check
Nice To Haves
- International experience including hosting students or travelling abroad
- Ideal to speak a second language
Responsibilities
- Monitor and manage relationships between internal and external stakeholders
- Support homestay hosts, natural parents, and students in interpreting cultural practices and differences
- Plan and deliver in-person training to hosts as well as in-person orientations for hosts and new students
- Communicate and maintain accurate records
- Build a supportive local community of host families
- Support student and host family relationships throughout their program in a variety of ways
- Respond to crisis situations in a prompt and caring manner and refer cases to health professionals where appropriate
- Assume custodianship for the local region/community students under the age of 18 as required (up to 100 km)
- Travel amongst the local community and surrounding areas
Benefits
- Full-time vacant permanent position
- Hybrid work environment
- Hourly wage between $26.50-$28.50
- Some flexibility for remaining hours
- Opportunity to communicate with cultures from around the world
- Opportunity to help change international students' lives while in Canada
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
