Shift Supervisor - JAK's Coquitlam (Westwood)

JAK's Beer Wine & Spirits • Coquitlam, BC

11d • Onsite

About The Position

We are seeking a Shift Supervisor to live our purpose of: Sharing our Passion for People and Spirits at our Coquitlam - Lougheed location! With 10 liquor store locations, we are a family owned business that knows our success comes from the people who make us, us and we are committed to fostering a culture of caring, learning, integrity, hospitality & FUN! JAK's will support you to be the most successful you can be; both personally and professionally. It is our goal to build teams with unique and diverse perspectives to promote inclusivity within our teams, guests and communities. If you want to work in a dynamic, fun environment, create memorable experiences, and grow both personally and professionally, then Cheers! We just popped a bottle with your name on it!

Requirements

• Has a passion for wine, beer and spirits and the service industry as a whole
• Has 1-3 years of experience in a supervisory role
• Is knowledgeable in the area of wine, spirits or craft beer
• Possesses a positive attitude and has the ability to energize the team
• Is an effective communicator with the ability to share knowledge with our team and guests
• Is the ultimate team player
• Has the ability to create a ‘wow’ experience for our guests and is passionate about customer satisfaction
• Embodies the JAK's values of: Caring, Learning, Hospitality, & Integrity

Responsibilities

• Effectively engaging with our guests on the sales floor by establishing rapport and providing suggestions and wine pairings when appropriate
• Coaching and training of Service Champions
• Receiving orders and unloading pallets; stocking the sales floor
• Executing all daily tasks and merchandising needs while ensuring guest experience is first priority
• Sharing concerns, observations and positive feedback with the manager on a weekly basis and communicating clearly and effectively
• Ensuring cleanliness, effective lighting and music level of the retail environment meets JAK’s standards and all orders are stocked and faced

Benefits

• Competitive wages, plus tips
• Paid Professional Development (WSET, Prud Homme, Whiskey/Gin Ambassador & Leadership courses)
• Monthly tasting allowance
• A generous staff discount
• Onboarding and training program
• Product Knowledge seminars with tasting kits
• Medical & Dental Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed