Relationship Manager (Sales) - Corporate Internship

First Citizens Bank•Portsmouth, NH
•Hybrid

About The Position

First Citizens Bank’s Equipment Finance division is seeking motivated students pursuing a career in sales for a 10-week business development internship. The program offers learning and development opportunities and varied roles intended to build foundational knowledge of the bank’s business and industry and prepare interns for potential future associate and leadership roles. The Equipment Finance team provides leasing and equipment financing solutions to small businesses nationwide and supports vendor partners with customized finance solutions that help grow sales, profitability, and customer loyalty. This hybrid role is based in the Portsmouth, New Hampshire offices, with four days per week in the office and one day remotely. Interns prospect for business opportunities using a provided modeled existing-customer database, document outbound client conversations and call activity, and contribute to team projects involving research, analytics, strategy, process improvement, or technology. The internship includes professional development, informational and networking sessions, community service events, and support from a dedicated manager and program manager. Each intern completes a project to improve a process or solve a problem and presents it at the end of the program, along with a wrap-up presentation to division leadership and other company stakeholders.

Requirements

  • High school diploma or GED and one year of experience.
  • Currently enrolled at an accredited collegiate institution during the summer program.
  • Ability to work 40 hours per week for the duration of the program.

Nice To Haves

  • Strong written and verbal communication skills, including the ability to communicate effectively across business levels.
  • Strong desire to learn and grow.
  • Positive attitude, natural curiosity, and enjoyment of collaborating with others.
  • Strong customer service skills and exceptional attention to detail.
  • Salesforce or other CRM experience.
  • Technological savvy and experience with Microsoft Office Suite, including Excel, PowerPoint, and Word.
  • Client-focused approach; ability to adapt and adjust priorities based on business needs, multitask, be proactive, and be results-oriented.
  • Graduating in Winter 2027 or Spring 2028.

Responsibilities

  • Prospect and identify business opportunities using a provided modeled existing-customer database.
  • Record activity and statistics for each outbound call and meet minimum daily call and talk-time standards.
  • Contribute to team work and projects, which may involve research, analytics, strategy, process review and improvement, or technology enhancements and support.
  • Attend professional development and informational sessions, networking events, and community service events.
  • Complete an assigned project designed to improve a process or solve a problem, and present the project at the close of the internship.
  • Prepare and deliver a wrap-up presentation to the division leader and other key company stakeholders about internship accomplishments and experience.

Benefits

  • First Citizens Bank describes its benefits program as competitive, thoughtfully designed, and intended to meet associates’ needs; further details are available on the bank’s benefits website.
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