Relationship Manager Insurance - Vermilion - 18 Month Term Certain

Agriculture Financial Services Corporation•Vermilion, AB

1d•Onsite

About The Position

As the Relationship Manager Insurance, you are a self-starter and a great communicator. You bring a passion for outstanding client service, and knowledge of Alberta and the Agriculture industry. You are the main point of contact in achieving the delivery of AFSC’s products and services with a client-centric approach. This position is required to work in the Vermilion branch office. However, periodically may be asked to work in other AFSC branches. Travel in these circumstances will be reimbursed according to AFSC’s Employee and Board of Directors Expense Policy.

Requirements

Plans and prioritizes work to meet commitments aligned with organizational goals.
Builds partnerships and works collaboratively with others to meet shared objectives.
Builds strong client relationships and delivers client-centric solutions.
Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Effectively builds formal and informal relationship networks inside and outside the organization.
Holds self and others accountable to meet commitments.
Minimum: College Diploma with 2 years of related experience OR University Degree with some related experience

Nice To Haves

Preferred: College Diploma with 4 years of related experience OR University Degree with 2 years of related experience

Responsibilities

Deliver support and service for new and existing client accounts in line with AFSC policies and procedures.
Respond to complex client requests to manage and maintain client relationships.
Ensure portfolio management of client accounts including renewals, collections, etc.
Prepare and submit proposals for approval, supported by adequate analysis.
Ensure quality service and profitable business growth by managing a portfolio of client relationships.
Enhance the client experience through sales and service interactions in keeping a client-focused approach.
Work within established procedures to achieve specified goals.
Help peers manage client relationships by using relevant sales or client systems.
Explore issues or needs, establishing potential causes and barriers as well as related issues.
Share insurance expertise with peers to help manage internal relationships and foster learning.