Relationship Manager Associate

FirstBank • Paris, TN

4d

About The Position

The Relationship Manager Associate (RMA) provides administrative processing support to the Relationship Manager team while delivering a high level of customer service to clients. The role supports FirstBank’s clients and development of new business, and functions as an extension of the RM team for sales opportunities and brand awareness. The RMA may support Commercial Real Estate and/or Retail Banking teams as needed.

Requirements

• High school diploma or equivalent required.
• Foundational understanding of banking regulatory compliance, including FirstBank-specific policies and procedures, and the ability to apply relevant knowledge and best practices.
• May require National Mortgage Lending Service (NMLS) certification.

Nice To Haves

• Bachelor’s degree preferred.
• At least two years of banking experience preferred.

Responsibilities

• Prepare and review account documentation related to loans and monitor the loan-closing process.
• Review loan files for completeness, including proper security of designated collateral.
• Monitor past-due loans and future maturities, manage draws, and regularly update Relationship Managers.
• Develop relationships with Bank partners to identify cross-sell opportunities and referral business.
• Answer phones and/or greet FirstBank visitors, providing assistance and direction as appropriate.
• Assist with preparation of Loan Committee packets as needed.
• Provide consistent, distinctive service to clients in accordance with the FirstBank service experience.
• Follow safe and sound banking procedures, including applicable laws and regulations, internal controls, operational procedures, risk management policies, and security protocols.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED