Associate Relationship Manager

Fifth Third Bank•Dallas, TX
•Onsite

About The Position

The Associate Relationship Manager (ARM) partners with Relationship Managers to support sales and servicing efforts, perform financial and risk analyses, and assist in developing client solutions. The role is designed to build skills through tailored training and hands-on experience, progressing from foundational support tasks to more advanced client engagement and business development responsibilities. ARMs are expected to demonstrate financial and risk analysis capabilities, sales and business development acumen, critical thinking, and effective prioritization, particularly when supporting multiple Relationship Managers or internal partners. The position emphasizes continuous learning and progressive skill development, including understanding the bank’s products and services, developing sales and client engagement competencies, identifying revenue opportunities through prospecting, applying consultative selling strategies, and advancing proposals through the sales cycle. The role includes a curated learning curriculum with structured onboarding and training in commercial banking solutions, internal learning platforms in finance, credit analysis, and relationship management, coaching from experienced Relationship Managers and senior leaders, cross-functional projects and client engagements, and regular performance feedback and career planning discussions. It is based in a standard office environment in Dallas, Texas, with minimal travel required.

Requirements

  • Bachelor’s degree in Business (such as Finance, Accounting, or Business Administration), Liberal Arts, or equivalent work experience preferred.
  • 1–2+ years of experience in commercial banking, financial services, a client-facing sales role, or accounting.
  • Novice-to-proficient knowledge of financial and credit risk analysis.
  • Novice-to-proficient knowledge of the U.S. economy and regulatory environment.
  • Novice-to-proficient knowledge of sales and business development practices.
  • Novice-to-proficient knowledge of commercial lending practices and corporate legal structures.
  • Strong verbal and written communication skills, including negotiation and presentation abilities.
  • Effective problem-solving and analytical skills.
  • Self-driven, with demonstrated ability to take ownership of multiple priorities.
  • Proficiency in Microsoft Office Suite.

Nice To Haves

  • Understanding of local and regional market dynamics.

Responsibilities

  • Partner with Relationship Managers to support sales and servicing activities.
  • Assist in identifying and qualifying prospects through industry and client research.
  • Create and maintain client management records in iris, including client profiles and opportunity pipelines.
  • Prepare and contribute to client presentations and proposals.
  • Attend and actively participate in client meetings and presentations.
  • Collect and input Know Your Customer (KYC) due diligence information.
  • Conduct initial pricing analysis and generate relationship pricing models.
  • Draft initial deal screens and opportunity memos.
  • Engage in direct client contact to support relationship development.
  • Identify new business opportunities and apply consultative selling strategies.
  • Conduct initial outreach to prospective clients and facilitate introductions to Relationship Managers.
  • Support Relationship Managers in the negotiation, advancement, and closure of proposals.
  • Participate in structured learning, cross-functional projects, client engagements, and career development activities.

Benefits

  • Comprehensive benefits programs designed to support employees’ and their families’ physical, financial, emotional, and social well-being.
  • Incentive compensation plan eligibility, with payments based on company, line of business, and/or individual performance.
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