Relationship Banker - Copiague and Hauppauge, NY Area Bilingual Spanish required

Bank of America•Copiague, NY

6d•Onsite

About The Position

Bank of America seeks a Relationship Banker to engage clients in the financial center lobby, educate them, and assist with transactions through self-service resources such as mobile banking, online banking, and ATMs. The role also processes cash transactions accurately and efficiently as needed. Relationship Bankers have in-depth conversations with clients to understand their financial and life priorities and connect them with solutions that support their financial goals. This position supports Bank of America’s Responsible Growth goals and client experience, while following established processes, risk standards, laws, and regulations. The role is based in the Copiague and Hauppauge, New York area, requires bilingual Spanish, and is scheduled for 40 hours per week on first shift. The pay range is $25.00–$26.77 per hour; offers are determined by experience, education, and skill set. The role is not incentive eligible and is currently benefits eligible.

Requirements

Bilingual Spanish.
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results, acting in the client's best interest.
Ability to collaborate effectively, get things done, and build and nurture strong relationships.
Passion, commitment, and drive to deliver an experience that improves clients' financial lives.
Confidence identifying solutions for new and existing clients based on their needs.
Effective and confident communication skills and comfort engaging with all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence educating clients on simple banking transactions using self-service technologies such as ATMs, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills to meet clients' needs.
Ability to follow established processes and guidelines, act in clients' and the bank's best interests, and adhere to applicable laws and regulations.
Ability to manage time and capacity efficiently.
Ability to focus on results while acting in the client's best interest.
Flexibility to work weekends and/or extended hours as needed.
High school diploma, GED, secondary school education, or equivalent.

Nice To Haves

Experience in financial services and knowledge of the financial services industry, products, and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor's degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

Execute the bank's risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines in daily activities, acting in the best interests of clients and the bank and adhering to applicable laws and regulations.
Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities, including accurately and efficiently processing client cash transactions as needed.
Engage clients in the lobby and educate and assist them with transactions through self-service resources.
Have in-depth conversations with clients about their financial and life priorities and connect them to relevant solutions.