Relationship Banker

Columbia Bank•Bellingham, WA

10d•Onsite

About The Position

Relationship Bankers build meaningful, long-term client relationships by providing customized financial solutions and sound advice, in line with the bank’s Breakthrough Client Service Standards. They engage clients and prospects in financial reviews, make recommendations, follow through on commitments, and collaborate with internal Bank partners. They help customers meet their banking needs through education on digital and traditional services, and may participate in community engagement and business development activities. The Relationship Banker is the branch’s primary associate for opening new deposit accounts and originating consumer loans. The role also originates some small business loans and builds and maintains a loan and deposit portfolio. It includes educating customers about partner services such as Treasury Management, making proactive outbound calls, developing a pipeline of prospects, and independently supporting and resolving issues involving digital products and services. Community support may include events during or after business hours, weekends, volunteerism, and other sponsorship activities. The position may require authorization to act as a Bank mortgage loan originator (MLO) for open-end transactions only, such as home equity lines of credit. It is not authorized for closed-end mortgage transactions. MLOs must register in compliance with SAFE Act requirements. The role is fully onsite at 211 East Holly Street, Bellingham, WA 98225. The pay range is $23.00–$27.00 per hour. The position may be eligible for performance-based incentive compensation, with details provided during recruitment.

Requirements

High school diploma or GED.
At least 2 years of banking and/or demonstrated sales experience.
At least 2 years developing current and new client relationships, achieving sales goals, and building referral sources in a banking or retail environment, with client service and cash-handling experience.
At least 2 years in a lending function involving loan origination and processing.
In-depth knowledge of consumer and business products and services.
Demonstrated proficiency in consumer and business lending, including consumer lending and basic business lending skills.
Ability to understand cash flow, financial statements, and market risk.
Ability and desire to build technology skills across delivery channels, including online banking platforms, Bill Pay, E-Statements, mobile banking, ATMs, and business banking applications.
MLO registration in compliance with SAFE Act requirements if acting as a Bank MLO.

Responsibilities

Build meaningful, long-term client relationships and provide customized financial solutions and sound advice.
Conduct client financial reviews and business financial reviews to identify needs and recommend solutions.
Make recommendations and follow through on commitments to clients while delivering service aligned with the bank’s Breakthrough Client Service Standards.
Open new deposit accounts and originate consumer loans; also originate some small business loans.
Build and maintain a loan and deposit portfolio.
Educate customers about services provided by internal partners, including Treasury Management services.
Make proactive outbound calls to current and prospective consumer and small business customers.
Develop a pipeline of prospects through in-branch and outbound business development activities.
Partner with the branch Manager on community-based outbound business development meetings as appropriate.
Support and resolve client issues involving digital products and services.
Support the community, potentially including events during and after business hours, weekends, volunteerism, and other sponsorship activities.
If acting as a Bank MLO, register in compliance with SAFE Act requirements and conduct only permitted open-end mortgage-related activities.

Benefits

Competitive incentive plan and possible performance-based incentive compensation.
Professional development through tailored premier banker programs.
Career growth paths.
Eligible associates receive medical, dental, and vision coverage.
401(k) retirement savings plan with employer match for qualifying associate contributions.
Employee assistance program.
Life insurance and disability insurance.
Tuition assistance.
Mental health resources.
Identity theft protection.
Legal support.
Auto and home insurance.
Pet insurance.
Access to an online discount marketplace.
Paid vacation, sick days, volunteer days, and holidays.