Relationship Banker

Old National Bank•Buffalo, MN

11d•$17 - $30

About The Position

Old National Bank is hiring Relationship Bankers to build and strengthen client relationships through personalized financial advice and solutions. The role involves understanding client needs, providing guidance, and connecting clients with Old National products and services to support their financial goals. Bankers create positive client experiences through proactive outreach, meaningful conversations, and problem resolution, while contributing to banking center relationship growth, team goals, and consistent sales and service execution. They also build relationships in their communities and support the bank’s reputation. Positions may be based at one banking center or support multiple locations within a market. The role has two levels. Relationship Banker develops foundational client engagement, sales, and banking operations skills, completes onboarding, training, and licensing requirements, and is expected to demonstrate readiness to progress to Relationship Banker II within approximately 12 months. Relationship Banker II is a fully proficient role, independently managing and deepening client relationships, consistently meeting or exceeding performance goals, executing the full sales process, and maintaining strong operational accuracy and policy adherence. Advancement depends on demonstrated capability, sustained performance, and completion of required learning paths and licensing. The salary range is $17.00 to $29.75 per hour. Offers within the range may vary based on responsibilities, skills, experience, education, and geographic location.

Requirements

High school diploma or equivalent required.
Experience in banking, retail, sales, or a client-facing environment.
Demonstrated ability to build relationships and deliver strong client service.
Strong communication and interpersonal skills.
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures.
Must be NMLS registered or eligible to register with the National Mortgage Licensing System and Registry.
Relationship Banker: at least 1 year of experience in retail, sales, service, or a client-facing role; banking experience is a plus but not required.
Relationship Banker II: at least 1 year of banking experience, working knowledge of financial products, and demonstrated consultative sales and lending capability.

Nice To Haves

Associate or bachelor’s degree.
Bilingual proficiency in Spanish.
Banking experience for the Relationship Banker level.

Responsibilities

Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services to meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Use a consultative sales approach focused on advice and long-term relationship value.
Contribute to banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow established procedures to protect clients and the bank, including fraud prevention and risk awareness practices.
Collaborate with team members to share best practices and support overall performance.
Participate in community activities and outreach efforts to build relationships and generate new business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Complete required onboarding, training, learning paths, and licensing milestones.
Independently build and deepen client relationships through needs-based conversations and proactive outreach at the Relationship Banker II level.
Execute the full sales process, including cross-selling and partner referrals, at the Relationship Banker II level.