Relationship Banker or Senior Relationship Banker - South Roanoke

Truist Bank•Roanoke, VA

16h

About The Position

Responsible for providing an industry-leading client service experience in person and by phone by developing and expanding new and existing client relationships. Provides financial solutions based on consultative conversations and refers clients to other business partners for additional growth opportunities. The role is cross-trained to perform teller duties as needed. The position exercises proficiency in client maintenance, problem resolution, and sales of deposit, credit, convenience, and other products and services. It contributes to individual and branch service and sales targets, supports the team sales process, and participates in Truist Retail Community Bank Leadership Routines. The banker continually develops product and sales knowledge, advises clients on consumer lending options, takes loan applications, and follows operational, risk, and compliance procedures. Client service may include teller transactions, greeting clients, and helping them navigate the branch. The posting lists annual base salary ranges of $45,760–$52,500 for Relationship Banker and $45,760–$58,500 for Senior Relationship Banker. Additional incentive pay is available. Eligible regular teammates working at least 20 hours per week may receive benefits; specific eligibility depends on the position and division.

Requirements

High school diploma or equivalent education.
Two years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
Proficiency in basic computer applications, such as Microsoft Office.
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including required registration and an applicable NMLS background check; must meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel as required to accommodate temporary staffing needs, including temporary assignment or locale changes.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.

Nice To Haves

Associate’s degree or higher.
Demonstrated ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while maintaining a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Provide an industry-leading client service experience in person and by phone.
Develop, expand, and retain new and existing client relationships.
Provide financial solutions through consultative conversations and refer complex needs or financial goals to internal specialists and business partners.
Perform client maintenance, resolve problems, and conduct sales functions for deposit, credit, convenience, and other products and services.
Contribute to client service and individual and branch sales targets.
Participate in Truist Retail Community Bank Leadership Routines.
Build product knowledge and sales skills through meetings, training, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, risk-management policies, and current compliance guidelines.
Perform teller transactions as needed, greet clients, and help them navigate the branch.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated as applicable
10 sick days, prorated as applicable
Paid holidays
Additional benefits may include a defined benefit pension plan, restricted stock units, and/or deferred compensation, depending on position and division