Relationship Banker II - Glencoe AL Branch

Regions Bank • Gadsden, AL

8h • Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively recommend appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience seeking career growth and development. The successful candidate is individually driven and competitive, works effectively as part of a team, and demonstrates strong communication and customer-needs identification skills.

This position is incentive eligible and requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). It is eligible for overtime under the Fair Labor Standards Act, with hours worked in excess of 40 per week tracked.

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
• Educate customers about mobile, online, ATM, and other digital banking solutions.
• Provide a consistent customer experience, including greeting customers and processing transactions as needed.
• Own and resolve customer issues.
• Refer customers to internal experts when complex financial goals or needs are identified.
• Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated or assigned by the Branch Manager.
• Help ensure sound banking practices, including managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED