Personal Banking - Relationship Banker I

NBH Bank • Red River, NM

21d

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience, builds and maintains relationships with clients and business partners, and introduces clients to banking products, services, and digital solutions. The role uses tablets, smartphones, laptops, and other technology, and requires knowledge of mortgage, business, and installment loan options, as well as a broad range of financial and credit services. Relationship Bankers may assist other departments as needed and are expected to build positive relationships with clients and colleagues while treating others with respect and consideration.

This position is suited to someone seeking to build a career in finance. Training and coaching are provided during onboarding and on the job, with opportunities for advancement as performance develops. The role involves detailed work that must be completed quickly, correctly, and efficiently within established guidelines, and participation in maintaining policies and structure. The position is eligible for a quarterly scorecard-based incentive plan. The company describes a culture centered on fairness, simplicity, equity, diversity, inclusion, and community impact.

Requirements

• High school diploma or equivalent.
• Ability to handle detailed work quickly, correctly, and efficiently within established guidelines.
• Ability to communicate effectively and respond to others’ needs and concerns.

Nice To Haves

• Previous banking, cash handling, or financial services experience.
• At least 6 months of demonstrated successful sales experience.
• Bilingual language skills.
• A motivated, self-starting approach.
• Interest in educating clients about banking products and digital technologies.
• Strong work ethic and ability to complete work accurately.
• Logical thinking and sound decision-making ability.
• Ability to handle multiple tasks simultaneously.
• Ability to work with multiple computer and software systems.
• Ability to calculate figures and amounts such as cash back and percentages.

Responsibilities

• Build and maintain relationships with clients, business partners, and colleagues.
• Communicate effectively and respond to the needs and concerns of others.
• Complete detailed work quickly, correctly, and efficiently within established guidelines.
• Help maintain guidelines, structure, and established policies.
• Provide exceptional client service to a diverse audience.
• Introduce clients to products, services, and digital solutions.
• Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
• Assist other departments as needed.
• Treat clients and fellow associates with respect and consideration.

Benefits

• Scorecard-based incentive plan, with incentives earned quarterly based on performance against defined metrics.
• Insurance benefits.
• 401(k).
• Associate stock purchase program.
• Paid time off.
• Associate banking perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED