Personal Banking - Relationship Banker I

NBH Bank•Red River, NM

22d

About The Position

The Relationship Banker I provides exceptional client service to a diverse audience and builds relationships with clients and business partners. The role introduces clients to banking products, services, and digital solutions, using technology such as tablets, smartphones, and laptops. Relationship Bankers demonstrate knowledge of mortgage, business, and installment loan options and provide a broad range of financial and credit services. They may assist other departments as needed and are expected to build rapport with clients and colleagues while treating everyone with respect and consideration. The position is suited to someone seeking to build a career in finance. The Bank provides training and coaching during onboarding and on the job, with opportunities for advancement as associates demonstrate success. The role follows established guidelines, structures, and policies, and involves detailed work that must be completed quickly, correctly, and efficiently. The position may require physical actions including grasping, pushing, pulling, lifting, bending, and raising or holding hands and arms overhead. Associates must be able to work overtime as necessary, typically no more than 5%. Scheduling is flexible as business needs allow.

Requirements

High school diploma or equivalent.
Strong work ethic and ability to complete work accurately.
Ability to think logically, analyze situations, and make sound decisions.
Ability to handle multiple tasks simultaneously.
Ability to work with multiple computer and software systems.
Ability to calculate figures and amounts such as cash back and percentages.
Ability to work overtime as necessary, typically no more than 5%.
Applicants must be legally authorized to work in the United States; employment eligibility verification is required at hire.
Selected candidates must complete a criminal history report, global screen, drug screen, employment credit report, and, if applicable, a driving record before employment.

Nice To Haves

Previous banking, cash handling, or financial services experience.
At least 6 months of demonstrated successful sales experience.
Bilingual language skills.
Passionate, motivated self-starter.
Passion for educating clients about the bank’s products and available digital technologies.

Responsibilities

Build and maintain relationships with clients and business partners.
Communicate effectively and respond to the needs and concerns of others.
Complete detailed work quickly, correctly, and efficiently while following established guidelines.
Participate in maintaining established guidelines, structure, and policies.
Provide exceptional service to a diverse client audience.
Introduce clients to products, services, and digital solutions.
Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
Assist other departments as needed.
Build rapport with clients and fellow associates and treat others with respect and consideration.