Relationship Banker I - Hattiesburg - PT 20 hr

Regions Bank•Hattiesburg, MS

1d•$35,641 - $42,192•Onsite

About The Position

At Regions, the Relationship Banker I provides an exceptional customer experience in person and by phone while contributing to customers’ financial wellness. The role creates personal connections during transactions, identifies ways to meet customer needs, and helps resolve customer service inquiries. It is intended for candidates with teller, limited banking, or retail sales experience who are interested in career growth and development. The successful candidate is ambitious and adaptable, communicates effectively, and educates customers about banking options. The position is part-time, based in Hattiesburg, Mississippi, and is incentive eligible. It tracks hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Strong customer focus and relationship-building skills.

Nice To Haves

One year of banking, cash-handling, and/or customer service experience.

Responsibilities

Provide an optimal cash-line customer experience while processing deposits, withdrawals, payments, and other typical teller transactions.
Answer product and service inquiries and fulfill basic servicing requests, including card requests, information changes, PIN resets, check reorders, and basic problem resolution.
Develop customer relationships and remain informed about customers’ relationships with the bank.
Educate customers about standard consumer products and digital banking solutions, including mobile, online, and ATM offerings.
Assist branch and team members with basic tasks to resolve customer problems.
Refer customers with complex financial goals and needs to internal experts.
Follow bank processes and procedures and applicable laws and regulations, including duties assigned by the Branch Manager; manage, identify, and report operational risks.
Contribute to branch targets and goals by identifying customer needs and providing guidance on Regions’ solutions.
May make outbound calls to customers and prospects from generated lead lists to explain emerging technology and help meet financial needs.