Personal Banking - Relationship Banker I

NBH Bank•Grandview, MO

88d

About The Position

The Relationship Banker I role is an opportunity to build a career in finance, with training and coaching during onboarding and on the job, and potential advancement as performance is demonstrated. The banker provides exceptional service to a diverse client base, develops relationships with clients and business partners, and introduces clients to the bank’s products, services, and digital solutions. The role includes demonstrating knowledge of mortgage, business, and installment loan options and providing a broad range of financial and credit services. Relationship Bankers may assist other departments as needed and are expected to build positive rapport with clients and associates, treating others with respect and consideration. The position emphasizes relationship-building, effective communication, accurate and efficient detailed work within established guidelines, and active adherence to policies and procedures. The bank promotes fairness, simplicity, equity, diversity, inclusion, and community growth, and supports associates in growing within their roles. The role may require overtime as necessary, typically no more than 5%, and offers flexible scheduling as business needs allow.

Requirements

High school diploma or equivalent.
Ability to complete detailed work accurately and efficiently within established guidelines.
Strong communication and relationship-building skills.
Ability to handle multiple tasks simultaneously.
Ability to use multiple computer and software systems.
Ability to calculate figures and amounts, including cash back and percentages.
Ability to work overtime as necessary, typically no more than 5%.
Applicants must be legally authorized to work in the United States; employment eligibility will be verified at hire.
Selected candidates must complete applicable pre-employment checks, including criminal history, global screening, drug screening, employment credit report, and, if applicable, driving record.

Nice To Haves

Previous banking, cash handling, or financial services experience.
At least 6 months of demonstrated successful sales experience.
Bilingual language skills.
A passionate and motivated self-starter.
Interest in educating clients about banking products and digital technologies.
Strong work ethic.
Ability to think logically, analyze situations, and make sound decisions.

Responsibilities

Build and maintain relationships with others, including clients and business partners.
Communicate effectively and respond to others’ needs and concerns.
Perform detailed work quickly, correctly, and efficiently within established guidelines.
Maintain guidelines, structure, and established policies.
Provide exceptional service to a diverse audience of clients.
Introduce clients to products, services, and digital solutions.
Demonstrate knowledge of mortgage, business, and installment loan options and provide financial and credit services.
Assist other departments as needed.
Build rapport with clients and fellow associates and treat others with respect and consideration.